Gentle handling
Groomers are repeatedly described as patient and careful, including moving a frightened dog away from the bathing tools and grooming table.
Paws Up Pet Grooming & Pet Shop – JVC Dubai
Jumeirah Village Circle
Paws Up is a grooming salon and pet shop in Jumeirah Village Circle, with in-store grooming for dogs and cats plus mobile appointments across Dubai. Reviews highlight patient handling for puppies, Persian cats and nervous dogs, while the shop also sells pet food, treats and accessories.
Reputation Score
4.7
★★★★★
165 ratings
Source: Google Maps
The Good Stuff
Breed grooming
Reviews describe strong results for a Pomeranian, Persian cat, miniature schnauzer, Samoyed and Maltese, with cuts matching the owners’ requests.
Mobile service
The mobile van can make home grooming more convenient; one customer found the van clean and the groomer patient.
Pick-up service
Pick-up and drop-off is mentioned as a useful option, including a case where a dog stayed at the shop playing before being returned home.
Pet supplies
The shop works as a convenient second stop after grooming, with customers buying pet food and accessories in the same visit.
Puppy care
A first grooming visit for a puppy was described as smooth, suggesting the team has experience introducing young dogs to the process.
Long-term trust
Some customers report returning for years, including one owner who has used the salon for their dog for three years.
Tips for a Better Visit
Confirm details. Repeat haircut boundaries and other instructions at drop-off, especially for cats, since one owner’s no-haircut request was not followed.
Verify updates. If you expect progress photos or videos, ask how many updates you will receive; one five-cat visit required follow-ups and still lacked some updates.
Ask about transport. Ask about pick-up and drop-off when booking if getting to the salon is difficult; customers describe it as a convenient option, including for a puppy.
Discuss fears. Tell the groomer about specific fears before the appointment: one nervous dog was moved away from the bathing tools and grooming table.
Plan the visit
Practical details
AMSA-2 Tower A3, Shop 16, JVC, Dubai Street 7 District 17
Al Barsha South Fourth - Jumeirah Village Circle, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:30 AM – 9:30 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Common Concerns
Missed bookings
Two customers reported waiting at home for mobile appointments that did not happen, with little or no advance notice.
Instruction errors
One customer repeatedly requested no haircut for five cats but said their fur was still cut, and photo or video updates were incomplete.
Cat concerns
Reviews report serious cat-grooming complaints, including an unauthorised cone, an eye and skin reaction, and an ear-cleaning omission.
Uneven results
A customer said two Maltese puppies received noticeably different, poor haircuts and did not return for further service.
Long waits
Some cat-grooming reviews describe services taking over two hours or around 1.5 hours without updates during the appointment.
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The Bottom Line
Paws Up combines an in-store grooming salon with a pet shop in Jumeirah Village Circle, and also takes mobile grooming bookings across Dubai. The reviews are strongest on gentle handling: a nervous dog was moved away from the bathing tools and grooming table, while a Persian cat was groomed patiently and returned fluffy and stress-free. Puppy grooming, breed-specific cuts and home appointments are all mentioned positively.
The practical side is appealing. Customers have used pick-up and drop-off, sometimes leaving a pet at the shop for grooming before it is driven home. The shop also sells pet food, treats and accessories, so you can combine a grooming visit with supplies.
One review mentions a 20% discount on pet food and treats, though it is best to confirm current offers directly. There is also a clear caution, particularly for cat owners and mobile bookings. Reviews describe missed appointments, delayed cancellation notices, incomplete grooming updates and one case where a no-haircut request was not followed.
Other customers reported an unauthorised medical cone, a possible allergic reaction and an ear-cleaning omission. Confirm the requested cut, handling arrangements and update expectations at drop-off, and reconfirm mobile appointments before rearranging your day.