Gentle care
Reviewers describe calm handling of nervous pets, including a frightened dog who received a thorough allergy assessment.
Petflix Vet Clinic
Al Khor - Ras Al Khor Industrial Area 3
Petflix Vet Clinic is an emergency veterinary service in Al Khor - Ras Al Khor Industrial Area 3, with reviews covering everyday pet care as well as urgent cases. Visitors use it for treatments, vaccinations, grooming and procedures such as spaying or neutering, with several reviewers praising clear explanations and gentle handling.
Reputation Score
4.7
★★★★★
475 ratings
Source: Google Maps
The Good Stuff
Clear explanations
A puppy’s first vaccination was explained before the procedure, helping a first-time owner feel reassured.
Clean clinic
The clinic is described as clean, well-maintained and comfortable for pets and their owners.
Grooming flexibility
A same-morning grooming booking was already full, but staff still accepted the dog and fitted in the haircut later.
Home visits
Home vaccination visits are available; one cat owner reported a positive experience without travelling to the clinic.
Long-term care
Several owners return for years, including one who continued visiting despite living far from the area.
Follow-up care
One rescue cat reportedly recovered after treatment for Coronavirus, Calicivirus and a later fungal infection.
Fast booking
A repeat customer praised quick responses when arranging grooming and deworming.
Tips for a Better Visit
Confirm costs. Before agreeing to admission, confirm the stay length, total fee and what is included; one owner was charged upfront for the full stay.
Request updates. For an admitted pet, agree on when updates will arrive and how treatment changes will be explained.
Ask questions. Ask for a plain explanation of every medication, test and proposed procedure before leaving or consenting.
Confirm haircut. For breed-specific grooming, show the requested style clearly and check that the groomer understands it before the cut begins.
Ask about alternatives. If surgery is proposed on uncertain findings, ask what the evidence shows and whether monitoring or a second opinion is appropriate.
Book early. Same-morning grooming may be full, although staff may sometimes fit pets in later if you are already on the way.
Plan the visit
Practical details
59GG+XFJ Al-Khor Industrial Area
Al Khor - Ras Al Khor Industrial Area 3, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
annual vaccinations
Customers bring cats and dogs for recurring annual vaccinations alongside other routine care.
spayed and neutered
The clinic is used for both cat spaying and neutering procedures.
cat castration
One review specifically mentions a good experience and reasonable pricing for cat castration.
first vaccine
The clinic handles first vaccinations for puppies, with one owner praising the explanation and smooth procedure.
Common Concerns
High charges
One long-term customer found the fees and additional charges higher than expected.
Communication gaps
During one late-night case, the owner said no update arrived until they contacted the clinic themselves.
Admission cost
A vomiting cat was recommended for a five-day admission, with upfront payment for the full stay described as surprisingly expensive.
Grooming mismatch
A Pomeranian owner asked for a teddy cut but said the finished shave did not resemble the requested style.
Serious concern
One reviewer reported a cat died after a five-day stay and said a 40°C temperature was not disclosed.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 6000 dirhams
care for 5 days
“I left my cat, Sparkle, in your care for 5 days and paid around 6000 dirhams”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
Petflix Vet Clinic is an emergency veterinary service in Al Khor - Ras Al Khor Industrial Area 3, but the reviews show plenty of routine use too. Owners come for grooming, annual vaccinations, spaying or neutering, and treatment for problems such as ear infections, hot spots and allergies. Several describe gentle handling and clear explanations, including a puppy’s first vaccination that was completed quickly with little stress.
Grooming is a recurring reason to return. Customers mention requested haircuts, comfortable handling and repeat monthly visits, while the clinic has also accommodated a fully booked same-morning appointment. Home vaccination visits are another useful option mentioned in the reviews.
The clinic is also repeatedly described as clean and organised. Pricing is not completely consistent in the feedback. Some owners call vaccinations, castration and grooming affordable or reasonable, while another long-term customer found fees and extra charges high.
A more serious late-night admission account raised concerns about upfront costs, delayed updates, unexplained medication and pressure toward surgery based on an unconfirmed possibility. Another reviewer reported a cat’s death after a five-day stay. If you need emergency care, confirm the proposed plan, admission cost, update schedule and alternatives before proceeding.