Home Visits
Mobile vets handle vaccinations and check-ups at home, reducing travel stress for nervous cats and dogs.
PetsFirst Veterinary Clinic
Jebel Ali Village
PetsFirst Veterinary Clinic is a local veterinary practice serving Jebel Ali Village, with clinic appointments and mobile visits. Reviews particularly highlight at-home vaccinations for pets that find travel stressful, as well as gentle grooming and routine care in a clean, welcoming setting.
Reputation Score
4.8
★★★★★
294 ratings
Source: Google Maps
The Good Stuff
Clear Updates
Owners report detailed explanations, pre- and post-surgery guidance, and follow-up messages during recovery.
Emergency Care
One cat was treated after hours for a serious emergency, followed by daily check-ins until recovery.
Gentle Handling
Reviews describe calm, patient handling of nervous dogs, difficult cats, puppies and cats receiving injections.
Clean Clinic
Visitors describe the facility as clean, organised and comfortable for routine appointments and procedures.
Easy Booking
Appointments can be arranged through the app, WhatsApp or by phone, with some same-day availability reported.
Transparent Pricing
One surgery review says the quoted app price matched the final bill, with no surprise or hidden costs.
Grooming Care
Customers bring their pets for grooming as well as veterinary visits and describe careful handling throughout.
Tips for a Better Visit
Ask Ahead. If arriving late, confirm the final appointment cutoff and emergency consultation fee before travelling.
Try Mobile. For nervous pets or cats that dislike travel, ask about a home visit or the mobile van option.
Use App. The app is reported to make booking straightforward and can show the quoted price before a procedure.
Plan Surgery. Before anaesthesia or dental work, ask detailed questions about pre-surgery checks, monitoring, risks and communication.
Check Parking. For clinic visits, one customer found parking easy and a small dog-walking area next to the clinic.
Plan the visit
Practical details
Azizi Star Retail Shop 3
Jebel Ali Village, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
annual vaccination
Annual vaccination appointments are described as quick and low-stress for puppies and dogs.
castration surgery
One long-term customer used the clinic for a kitten’s castration surgery and praised the preparation, updates and aftercare.
blood test
A review reports same-day blood testing with results in about 15 minutes before an eye procedure.
Common Concerns
Emergency Fees
One late-night visitor reports being told an emergency consultation could cost 190 AED or 450 AED, making them leave.
Serious Concerns
Two reviews allege fatal complications during dental procedures and raise concerns about anaesthesia checks and communication.
Late Confusion
A customer describes conflicting messages about whether a doctor was available after arriving shortly before closing.
DXB
LOCAL
LOCAL
The Bottom Line
PetsFirst Veterinary Clinic gives pet owners two practical ways to arrange care in Jebel Ali Village: visit the clinic or book a mobile appointment at home. Reviews specifically mention annual vaccinations, grooming, routine check-ups, blood tests and surgery. The at-home service is a strong draw for nervous cats and dogs; one reviewer used the mobile van for vaccinations, while another appreciated having treatment brought directly to a heat-sensitive dog.
The clinic experience is generally described as clean, calm and well organised. Owners say staff handle difficult or anxious pets gently, explain treatment clearly and follow up after visits. One detailed surgery review mentions written fasting and aftercare instructions, blood-test results, updates after the operation and post-operative check-ups arranged in advance.
The app is repeatedly described as easy to use, and one reviewer found parking convenient with a small walking spot beside the clinic. There are important cautions around urgent and surgical care. A late-night visitor reported conflicting information about availability and objected to an emergency consultation charge, while two reviews raise serious concerns about anaesthesia and fatal dental-procedure outcomes.
If booking surgery or arriving near closing, confirm the timing, fee, risks, monitoring and aftercare in detail first.