Quick delivery
Delivery can be impressively quick, including an order placed at midnight on Saturday that arrived early Sunday morning.
PetsOnline
Hor Al Anz
PetsOnline is an online pet store serving shoppers around Hor Al Anz, with pet food and accessories available through its website. Reviews make it especially useful for urgent orders: customers mention finding kitten milk and cat food, then arranging quick delivery and responsive WhatsApp help.
Reputation Score
5.0
★★★★★
119 ratings
Source: Google Maps
The Good Stuff
WhatsApp support
WhatsApp support helps confirm orders, handle replacements and make additions or removals before delivery.
Hard-to-find stock
Customers have used PetsOnline for difficult-to-find essentials, including kitten milk and a bird’s preferred food.
Loyalty discounts
Reviews mention a 20% lifetime discount, along with occasional promotions and complimentary treats or gift packs.
Easy website
The website is described as easy to navigate, with separate sections for leashes, food and treats.
Useful guidance
Staff have helped first-time buyers choose a suitable puppy breed and explained how to care for a Husky.
Tips for a Better Visit
Ask on WhatsApp. Use WhatsApp to check availability before ordering, especially for urgent or hard-to-find items.
Request urgency. If you are travelling or have a deadline, ask whether the order can be expedited; customers received help before flights.
Check replacements. If an item is unavailable, ask support about alternatives and confirm any replacement before delivery.
Choose payment. Ask which payment method suits the order; reviews specifically mention convenient cash on delivery and card on delivery.
Plan the visit
Practical details
Hor Al Anz - Deira - Dubai
Hor Al Anz - Deira, Dubai
Popular Mentions
Cat food
Customers mention a good-quality selection of cat food, including options suitable for repeat purchases.
Litter box
A customer ordered a litter box alongside cat food and received availability and delivery updates.
Hills dry food
One repeat customer received Hills dry food in a complimentary gift pack.
Toys
A dog owner mentioned buying a variety of food and toys through the shop.
Common Concerns
Payment range
One customer hoped for additional payment options such as Tabby, Spotii or Postpay.
DXB
LOCAL
LOCAL
The Bottom Line
PetsOnline is an online pet shop useful for routine supplies and last-minute essentials. Reviews mention ordering cat food, dog food, a litter box and kitten milk, while the business description also covers dry and wet food plus accessories. The website’s separate sections for food, treats and leashes make browsing fairly straightforward.
Speed is the standout practical benefit. Customers report same-day delivery, one delivery within almost three hours, and an order placed at Saturday midnight arriving early Sunday morning. WhatsApp support is useful when stock is uncertain: staff have checked availability, suggested replacements, confirmed order details and helped customers add or remove items before delivery.
Travellers also report getting orders expedited before flights, and one visitor from Oman received an on-time hotel delivery with cash on delivery. Prices are repeatedly described as competitive, with reviews mentioning promotions, complimentary treats, gift bags and a reported 20% discount for life. Payment flexibility is not unlimited, however; one reviewer specifically wished for Tabby, Spotii or Postpay.
If you need a particular food or an urgent delivery, contact the shop before ordering rather than relying only on the website stock display.