Daily updates
Owners receive photos, messages and sometimes written progress updates covering appetite, comfort and interaction.
Petsville | Luxury Dog Staycations | Active Daycare | Grooming
Al Quoz
Petsville in Al Quoz is a pet boarding and daycare service where dogs can stay, play, swim and receive grooming. Customers especially value the regular photo updates and the attention given to anxious dogs during daycare or boarding.
Reputation Score
4.6
★★★★★
274 ratings
Source: Google Maps
The Good Stuff
Swimming included
Swimming is included in some half-day stays, giving water-loving dogs another activity alongside playtime.
Anxiety support
A reviewer said staff helped a dog with severe separation anxiety settle in and enjoy regular daycare and boarding.
Special care
Customers have used the service for pets needing extensive medication, specific diets and ongoing updates while travelling.
Bathing included
One customer reported that boarding packages included bathing the dog every five days at no extra cost.
Flexible pickup
A multi-dog owner said the team arranged pickup when travel plans changed and accommodated specific diet and medication needs.
Tips for a Better Visit
Check records. Bring the vaccination book and ask how your dog will be introduced to the group before boarding.
Confirm litter. For a cat, confirm the agreed litter is in use on day one; one customer had to flag crystal litter despite supplying alternatives.
Inspect grooming. Check the coat before leaving after grooming or a boarding wash, since some customers reported incomplete or poor results.
Clarify videos. If daily videos matter, confirm that expectation at check-in; one busy-season stay initially produced pictures only.
Share care notes. Give clear written instructions for medication and diet, then ask how progress will be reported during the stay.
Plan the visit
Practical details
Al Qouz Ind.third - Al Quoz - Dubai
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 7:00 PM |
| Sat | 7:00 AM – 7:00 PM |
| Sun | 7:00 AM – 7:00 PM |
Common Concerns
Serious injury
One reviewer said a second eye injury was left untreated for days and the dog eventually lost the eye; the business did not reply to two emails.
Health concerns
A reviewer reported a dog returning from boarding with an eye infection, respiratory symptoms, injuries and a later fungal diagnosis.
Cattery issue
A cat-boarder reported crystal litter being used despite providing different litter, delayed notice of nose scratches and a later ringworm diagnosis.
Grooming inconsistency
Several reviewers said dogs came home appearing ungroomed or poorly washed, including one paid haircut that the owner disputed.
Busy supervision
One first-day daycare visitor questioned supervision after seeing 25 dogs managed by two people and felt separation worsened the behaviour.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 1250 AED
package for 10 days
“I took a package for 10 days, which cost me around 1250 AED, I used it for 7 days and will use the remaining 3 days later in the year”Google review · March 2024
DXB
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The Bottom Line
Petsville in Al Quoz covers the main practical needs of travelling pet owners: dog daycare, overnight boarding, grooming and cat stays. Dogs can spend the day playing indoors and outdoors, with swimming included in some half-day stays. Several long-term customers say their dogs arrive excited and settle well, including one dog with severe separation anxiety.
The standout convenience is communication. Reviews mention daily photos, occasional videos, messages about appetite and behaviour, and even written progress updates. Owners have also reported regular updates while pets received medication or extensive care, which can make a two-week trip easier to manage.
A 10-day package was reported at around 1250 AED, though that is a past customer-reported price rather than a current tariff. There are important cautions. Other reviewers described untreated or delayed attention to eye injuries, illness after boarding, a disputed grooming result and concerns about supervision during a busy daycare session.
A cat owner also reported incorrect litter, delayed notice of scratches and a later ringworm diagnosis. Before booking, confirm vaccination records, group arrangements, litter or medication instructions, update frequency and exactly what grooming includes. Inspect your pet before leaving.