Regular updates
Many owners receive daily photos, videos and activity notes, with some also using live camera access during boarding.
Petzania - The Retreat
Dubai Investment Park
Petzania - The Retreat is a pet boarding, daycare and training centre in Dubai Investment Park. Reviews highlight structured activities, daily video updates and camera access, while the stay-and-train option has helped owners tackle obedience, anxiety and leash skills.
Reputation Score
4.8
★★★★★
118 ratings
Source: Google Maps
The Good Stuff
Structured activities
Boarding can include playtime, socialisation, pack walks, scent hunts, obedience work and agility, rather than simple kennel time.
Training results
Reviews describe improvements in obedience, leash walking, crate comfort, reactivity and house-training after residential or private training.
Clean facility
Several reviews describe the facility as clean and well maintained; one specifically noted no smell.
Transport service
Pick-up and drop-off is repeatedly described as convenient, reliable and punctual, including for regular daycare visits.
Special-care flexibility
One daycare customer says the team follows detailed dietary requirements, while another used the centre for post-surgery cat care.
Tips for a Better Visit
Confirm updates. Before a longer stay, agree exactly how often you will receive videos and whether feeding will be shown, since one owner had to keep requesting updates.
Clarify food. Label the food you leave and confirm the feeding plan at drop-off; one review questioned whether the food shown matched the supplied kibble.
Inspect space. During your visit, check crate sizing and ventilation, especially for a small or anxious dog; one visitor questioned a cage that was too short to stand in.
Ask activities. Ask which activities suit your dog’s temperament and training goals, as stays may include playtime, pack walks, scent hunts and obedience work.
Plan the visit
Practical details
DIRC Complex, W3-I1 - Dubai Investment Park - 2
Dubai Investment Park Second, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Dog boarding
Boarding is described as including supervised activities, clean rooms and, for some customers, camera access.
Stay and train option
The residential training option is used for obedience, behaviour changes and crate training.
Mobile grooming service
The mobile service comes to the owner’s home; one customer used it for an anxious dog that dislikes unfamiliar people.
Common Concerns
Update gaps
One owner expecting daily feeding videos during a 10-day stay received only a few updates and struggled to get clear replies.
Care concerns
A review raised concerns about unexplained food differences, a possible staff contact incident and dogs appearing unusually tired after boarding.
Health incident
One dog developed kennel cough after a two-week stay; the owner felt symptoms and damage to bedding were not reported promptly.
Ventilation
One customer found the indoor areas thick and stuffy and suggested improving ventilation.
Small-dog concern
A separate review described a small dog returning limping, low-energy and off its appetite, with uncertainty about what happened during the stay.
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The Bottom Line
Petzania - The Retreat in Dubai Investment Park combines boarding, daycare, dog training and grooming. For boarding, dogs may have playtime, socialisation, pack walks, scent hunts, obedience work and agility rather than simply staying in a room. Owners also mention daily photos and videos, and some have access to surveillance cameras.
Training is a major reason customers choose the centre. Reviews describe progress with leash walking, basic obedience, crate comfort, reactivity and indoor toilet habits. The stay-and-train format has helped some dogs make noticeable changes within two weeks, while private sessions have given owners techniques to continue at home.
Mobile grooming is another practical option, including for a dog that becomes tense around unfamiliar people. The facility is often described as clean, well maintained and free of odour, and pick-up and drop-off is regularly praised for being reliable. There are, however, important cautions.
One 10-day boarding review reported missing updates, unclear answers about food and concerns about what was shown in videos. Other reviews describe kennel cough, a limping small dog and a stuffy indoor area. Before booking, confirm the update schedule, feeding process, crate arrangements and how health or behaviour changes will be reported.