Wide selection
A broad, well-organized range covers food, treats, leashes, beds and care products for different animals.
Petzone
Al Wasl
Petzone is a spacious pet store in Al Wasl with a broad range of supplies, grooming and pets for sale. Reviews especially highlight rabbit products such as quality hay and Oxbow items, while Sunday adoption events and mobile grooming add useful reasons to visit beyond routine shopping.
Reputation Score
4.2
★★★★☆
961 ratings
Source: Google Maps
The Good Stuff
Rabbit supplies
Rabbit owners can find a strong range of Oxbow products and unusually good-quality hay.
Aquarium help
Reviews describe knowledgeable help with saltwater aquarium installation, equipment choices and setup.
Mobile grooming
The mobile team was reported to be punctual, professional and equipped with a spotless grooming van.
Outside parking
Parking outside makes the Al Wasl shop easier to reach when buying bulky food or supplies.
Online service
Some regular customers praise responsive app support, on-time deliveries and help locating unavailable items.
Adoption events
A reviewer reports that cat adoption events are hosted on Sundays, adding a useful reason to check the calendar.
Tips for a Better Visit
Book ahead. Reserve grooming early: one reviewer says appointments are almost always fully booked.
Confirm records. Ask at booking whether a vaccination passport or record is required, especially for a first grooming visit.
Check results. Inspect your pet before leaving and confirm the requested style; reviews report bleeding trims and unwanted shaving.
Allow delivery time. Do not rely on the app for same-day food: delivery was reported at the end of the day with a 15 AED fee.
Verify events. Confirm Sunday adoption events before travelling, since one advertised adoption visit was cancelled at the last minute.
Plan the visit
Practical details
Sheikh Zayed Collector Rd - near Mazaya Centre and Safestway & Al Thuraya
Al Wasl, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Gargoyle gecko
One customer bought a gargoyle gecko and said the team decorated its enclosure with care.
Dry shampoo
A grooming enquiry included an explanation of options and a suggested dry shampoo package.
Common Concerns
Grooming inconsistency
Grooming reviews range from careful work to a cut paw, bleeding nail trims, uneven cuts and unwanted shaving.
Booking communication
A cat grooming customer drove 35–45 minutes before learning that a vaccination record was mandatory.
Animal welfare
One visit reported empty food and water bowls, dirty bedding and poor ventilation in the animal area.
Delivery delays
App orders may arrive at the end of the day, which is inconvenient when food is needed urgently.
Appointment mix-ups
A customer booking grooming for two pets was told on arrival that the appointments were at different times.
DXB
LOCAL
LOCAL
The Bottom Line
Petzone is a spacious pet store in Al Wasl with a notably broad range of food, treats, beds, leashes and care products. Rabbit owners get particular attention: reviews praise its quality hay and Oxbow products. It also sells pets and provides grooming.
Beyond shopping, reviews mention saltwater aquarium setup, mobile grooming at home and Sunday cat adoption events. The layout is easy to browse, parking is available outside, and delivery helps with heavy purchases. Some customers also report responsive app support.
Grooming is the main caution. Some dog and cat owners describe careful, friendly work, including bathing, nail clipping and teeth cleaning. Others report a cut paw, bleeding nail trims, uneven or unwanted haircuts, rashes and an unclean cat-grooming area.
Results appear inconsistent, so confirm the style and inspect your pet before leaving. Before booking, ask about vaccination records and exact appointment times. One customer was turned away after a 35–45-minute drive for lacking a record, while another found two pets booked at different times.
App orders may arrive at day’s end and carry a 15 AED delivery charge, so plan ahead for urgent food.