Luxury Selection
Reviews mention a broad choice of performance and luxury cars, including Lamborghinis, Bentleys, Porsches and Rolls-Royces.
Phantom Rent A Car LLC - Dubai Branch
Jumeirah Beach Residence
Phantom Rent A Car LLC is a luxury car rental agency in Jumeirah Beach Residence, with reviews mentioning models such as the Lamborghini Huracan and Bentley. Customers also describe quick delivery, hotel drop-offs and pick-ups, and occasional chauffeur-led drives around Dubai.
Reputation Score
4.4
★★★★☆
203 ratings
Source: Google Maps
The Good Stuff
Fast Delivery
One customer had a car delivered to Rixos Palm within an hour of making the initial enquiry.
Car Condition
Several reviews describe the vehicles as being in excellent or perfect condition when handed over.
Hourly Hire
A review specifically mentions fast, fair-priced hourly rental, useful if you only want a short drive.
Chauffeur Drives
Customers have booked chauffeur-led drives around the Palm and sightseeing drives through Dubai.
Replacement Speed
After a flat tyre, one customer says the car was replaced within an hour.
Tips for a Better Visit
Read Fine Print. Read the insurance and repair clauses before booking, especially the deductible and rental charges while a damaged car is in the garage.
Confirm Deposit. Ask in writing whether your chosen car requires a deposit; one review says the website and WhatsApp explanation did not match.
Verify Availability. Confirm that the exact model and colour are still reserved shortly before your event, since one booking changed less than a day beforehand.
Document Refunds. Keep the payment record and follow up promptly on refunds; one customer reported writing for two months before receiving the money.
Check Handover. Inspect warning lights at delivery and record them immediately; a van customer says an engine failure light was dismissed at handover.
Plan the visit
Practical details
Rixos Premium Hotel Jbr - The Walk - Al Mamsha St
Marsa Dubai - Jumeirah Beach Residence, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Bentley and a Porsche
A customer rented both a Bentley and a Porsche and described the delivery and condition as smooth and flawless.
Lamborghini Huracan STO
The Huracan STO appears in a chauffeur-led Palm drive review and in a repeat rental experience.
Audi RSQ8
An Audi RSQ8 was reported to be in great condition, with pick-up and drop-off arranged on time.
296GTB
A Ferrari 296GTB rental in Abu Dhabi was described as a well-delivered car with attentive service.
Common Concerns
Refund Delays
Reviews report refunds taking four days after repeated follow-ups, two months in one case, and over nine weeks for part of a deposit.
Availability Issues
One customer was told less than 24 hours before an event that the reserved model was unavailable.
Vehicle Substitution
A van with an engine warning light was replaced by a much smaller car, with no refund of the price difference reported.
Refund Amounts
One booking review says the eventual refund was less than the original payment.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1481 AED
car
“I rented a car on their website where it was shown as available and I fully paid 1481 AED”Google review · September 2025
5,000 AED
deductible
“In such cases, you will be responsible for a deductible of 5,000 AED, along with 20% of the total repair costs”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
Phantom Rent A Car is a Jumeirah Beach Residence agency aimed at drivers who want a luxury or performance car rather than a basic runaround. Reviews mention the Lamborghini Huracan, Rolls Royce Phantom, Bentley, Porsche and Ferrari 296GTB, with some customers arranging delivery to hotels or collecting cars quickly. Hourly hire and chauffeur-led drives around the Palm also appear in the feedback.
The strongest pattern is hands-on service when the booking goes smoothly. Customers describe cars arriving on time, vehicles in excellent condition, quick replacements after a flat tyre, and straightforward handovers. Several reviewers found the prices fair, and some reported no deposit on particular rentals.
The fleet choice is a genuine reason to compare this agency with more conventional rental desks. The important caveat is contract and refund clarity. One review says the MCI insurance terms can still charge rental fees while a car is being repaired, even when another driver is at fault.
Other customers report late or reduced refunds, an unavailable reserved model, and a smaller replacement van without a price adjustment. Before paying, confirm the exact car, colour, deposit, insurance, cancellation terms and refund timing in writing. Photograph the vehicle and note any warning lights during handover.