Clear guidance
Tour details, attraction options and expectations are often explained clearly before booking.
Phoenix One Tourism LLC
Barsha Heights
Phoenix One Tourism LLC is a tour operator in Barsha Heights that helps visitors arrange Dubai attractions and excursions. Reviews particularly highlight desert safari bookings and ticketing for experiences such as Burj Khalifa and Dubai Aquarium and Underwater Zoo, with clear explanations and practical help when plans change.
Reputation Score
4.8
★★★★★
119 ratings
Source: Google Maps
The Good Stuff
Accurate timing
One family reported accurate activity times, while another praised the pick-up and drop-off timing.
Family friendly
A last-minute desert safari became a successful adventure for a family with children.
Clean transport
Reviews mention clean cars, friendly drivers and a comfortable, roomy vehicle for UAE travel.
Bundle savings
One excursion booking included a bundle discount that the reviewer said beat online offers.
Quick solutions
A ticket date mistake for Burj Khalifa was resolved immediately after it was reported.
Safari variety
A desert safari included dune driving, sandboarding, a camel ride and buggy activities.
Tips for a Better Visit
Confirm dates. Double-check attraction dates before payment, especially for Burj Khalifa tickets, even though a reported error was fixed quickly.
Use WhatsApp. Ask for booking information and updates through WhatsApp; one reviewer found the process easy that way.
Check weather. For yacht trips, check the forecast first; windy conditions made one three-hour ride uncomfortable for some passengers.
Ask media fees. Before a jet-ski activity, confirm the cost of photos and video so an unexpected 800-dirham charge does not surprise you.
Plan the visit
Practical details
Barsha Heights Damac Executive Heights, 1801
Al Thanyah First - Barsha Heights, Dubai
| Mon | 10:00 AM – 7:00 PM |
| Tue | 10:00 AM – 7:00 PM |
| Wed | 10:00 AM – 7:00 PM |
| Thu | 10:00 AM – 7:00 PM |
| Fri | 10:00 AM – 7:00 PM |
| Sat | 10:00 AM – 7:00 PM |
| Sun | 10:00 AM – 7:00 PM |
Popular Mentions
Dubai Aquarium and Underwater Zoo
The business has booked combined Burj Khalifa and Dubai Aquarium and Underwater Zoo visits.
Yacht ride
Yacht rides are mentioned as an easy-to-arrange activity, though conditions can affect comfort on the water.
Fast track upgrade
One booking included advice about a fast track upgrade for Aquaventure, which made the water-park visit more enjoyable.
Common Concerns
Jet-ski complaint
One reviewer described an unprofessional jet-ski incident involving splashed seawater and a separate media charge.
Weather sensitive
A windy day on a three-hour yacht tour caused the boat to move sharply and several passengers felt seasick.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
800 Dirhams
pics and video
“Then he wanted to charge 800 Dirhams for pics and video”Google review · September 2023
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The Bottom Line
Phoenix One Tourism LLC helps visitors book Dubai attractions, sightseeing and excursions from its Barsha Heights operation. The reviews repeatedly mention desert safaris, Burj Khalifa visits, yacht rides and family activities, with staff explaining what each plan includes before taking the booking. The strongest practical point is organisation.
Customers describe accurate activity times, clean cars, friendly drivers and door-to-door service from pick-up through return. A desert safari review mentions 4x4 dune driving, sandboarding, camel riding and a buggy, while another family booked at the last minute and still had a memorable outing. Attraction bookings can also be bundled, and one customer said the discount beat online offers.
Communication is generally hands-on: reviewers mention quick WhatsApp replies, useful advice on places to visit and immediate correction of a Burj Khalifa ticket dated incorrectly. It is still worth checking the details yourself before paying. One jet-ski review reports seawater being splashed into customers’ eyes and a proposed 800-dirham charge for photos and video.
Yacht trips are weather-dependent too; a windy day caused enough movement for several passengers to feel seasick. Confirm ticket dates, media fees and the forecast before setting off.