Gentle handling
A reviewer trusted the clinic after seeing a vet move their 17-year-old cat gently and explain the examination clearly.
Phoenix Veterinary Clinic
Warsan
Phoenix Veterinary Clinic is a Warsan veterinarian where customers bring cats and dogs for check-ups, vaccinations and neutering. Reviews often highlight gentle handling, clear WhatsApp pricing and affordable routine care, though appointment reliability and surgical experiences are mixed.
Reputation Score
4.2
★★★★☆
147 ratings
Source: Google Maps
The Good Stuff
Clear pricing
One WhatsApp enquiry produced accurate pricing that matched the final bill, with no hidden fees or unnecessary tests.
Affordable care
Routine check-ups and vaccinations were described as much cheaper than comparable Jumeirah clinics.
Pet recovery
A customer said the clinic helped their seriously ill cat recover, despite noting occasional long queues.
Calm visits
Several reviews describe accommodating staff and pets staying calm during examinations and treatment.
Tips for a Better Visit
Book ahead. Make an appointment before visiting; one reviewer says the clinic is busy with many pets and recommends booking.
Confirm hours. Reconfirm your appointment and opening status on the day, since one customer found the clinic closed despite confirmation.
Request pricing. Ask for pricing through WhatsApp before treatment; one customer received a quote that matched the final amount paid.
Allow time. Leave extra time for your visit, as reviews mention long queues and waits exceeding half an hour.
Clarify tests. Before agreeing to tests, ask what each one is for and what it will cost; a reviewer valued receiving no unnecessary tests.
Plan the visit
Practical details
Pet and Bird Market
Warsan Third - Warsan 3, Dubai
| Mon | 10:00 AM – 9:30 PM |
| Tue | 10:00 AM – 9:30 PM |
| Wed | 10:00 AM – 9:30 PM |
| Thu | 10:00 AM – 9:30 PM |
| Fri | 10:00 AM – 9:30 PM |
| Sat | 10:00 AM – 9:30 PM |
| Sun | 10:00 AM – 9:30 PM |
Popular Mentions
Neutering
Neutering is one of the routine procedures mentioned by customers bringing multiple cats to the clinic.
Spaying surgery
Customers mention spaying surgery, although the reviews describing it include serious concerns about wound care and recovery.
Common Concerns
Surgical concerns
Multiple reviews report serious complications after spaying or castration, including an infected wound and a near-fatal outcome.
Diagnostic concerns
Some customers report repeated wrong check-ups, injections or medication from individual doctors.
Appointment reliability
A reviewer arrived for a confirmed appointment twice and found the clinic closed without notice.
Long waits
Customers report waits ranging from more than half an hour to 75 minutes, and occasional long lines.
Reception delays
Reception service is inconsistent: some reviewers found it accommodating, while others waited over five minutes for help in store.
DXB
LOCAL
LOCAL
The Bottom Line
Phoenix Veterinary Clinic in Warsan is used for everyday pet care, including check-ups, vaccinations, neutering and treatment for sick cats and dogs. The strongest reviews describe gentle examinations, clear explanations and a calm approach that helped nervous pets settle after their visit. Routine care is also repeatedly described as reasonably priced.
Pricing transparency is a notable plus. One customer contacted the clinic on WhatsApp, received accurate pricing and paid exactly what was quoted, with no hidden fees or unnecessary tests. Another compared a cat’s experience favourably with a much more expensive consultation elsewhere.
That makes the clinic worth considering for straightforward care, especially if cost matters. The experience is not consistent, however. Reviews mention long queues, waits of more than 30 minutes and one 75-minute delay.
Reception can be accommodating, but other customers describe being left waiting in store or struggling to get through by phone. Confirm your appointment and opening status before setting out. The most serious caution concerns surgery and diagnosis.
Several reviewers report infected wounds or poor outcomes after spaying or castration, while others praise the veterinary care. For a significant procedure, ask detailed questions about tests, aftercare and who will handle the case, and consider a second opinion if anything feels unclear.