Used Condition
A buyer said their used iPhone was in very good condition, worked perfectly and came with a 1-year warranty.
Phonebot – BurJuman Mall Dubai
Al Mankhool
Phonebot in BurJuman Mall, Al Mankhool, is a refurbished-tech and cell phone store where shoppers can compare used iPhones and other smartphones. Reviews highlight clear guidance, smooth purchases and practical extras such as phone setup and accessory offers, making it worth considering when you want a tested pre-owned device rather than a brand-new one.
Reputation Score
4.9
★★★★★
225 ratings
Source: Google Maps
The Good Stuff
Clear Guidance
Customers describe calm explanations of models, item details and available options, without feeling rushed into a purchase.
Smooth Setup
One iPhone purchase included a smooth setup process, while another customer reported no device issues after nearly a week.
Model Choice
Reviews mention purchases ranging from iPhones to Samsung phones and a OnePlus 15 512 GB, giving shoppers several brands to compare.
Accessory Offers
A customer received good offers on a phone cover and tempered glass alongside the phone purchase.
Issue Resolution
One iPhone 15 Pro Max buyer said an earlier issue was solved immediately by replacing the phone.
Busy-Service Care
A review says the team still accommodated the customer even when the store was busy.
Tips for a Better Visit
Check Warranty. For a used phone, confirm its condition and warranty; one buyer specifically valued the 1-year warranty.
Compare Models. Ask to see several models and price points if you are undecided; a customer did exactly that before choosing.
Request Setup. If you want help getting started, ask whether setup is included; one customer described the process as smooth.
Ask Accessories. Before paying, ask about cover and tempered-glass offers, which one shopper received with their purchase.
Compare Deals. Review the final price against your budget, since one customer considered the prices slightly high despite being satisfied with the service.
Plan the visit
Practical details
Burjuman mall - level 2 Metro Station - in front of daiso Japan
Mankhool, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Price Concern
One satisfied customer still felt the prices were slightly high, so compare the deal with your budget before buying.
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The Bottom Line
Phonebot at BurJuman Mall in Al Mankhool is geared towards shoppers comparing refurbished and pre-owned phones. Reviews mention purchases including the iPhone 16 Pro Max 512GB, iPhone 13 Pro Max, iPhone 15 Pro Max, Samsung phones and a OnePlus 15 512 GB. That makes it useful if you want a specific model without automatically buying brand new.
The strongest pattern is hands-on help. Customers say staff explained model details and available options clearly, did not rush them, and helped them choose within budget. One used-iPhone buyer reported a very good condition device that worked perfectly and came with a 1-year warranty.
Another said an earlier issue with an iPhone 15 Pro Max was resolved by replacing the phone. Setup support is also mentioned, as are offers on a phone cover and tempered glass. There is no itemised pricing in the supplied reviews, and one otherwise satisfied customer felt prices were slightly high.
Compare the final deal with your budget, ask about the device’s condition and warranty, and check accessory offers before paying. If you need more time to compare models, say so: one shopper was able to review several models and different prices rather than being hurried.
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