Remote repairs
Pickup and delivery made repairs convenient, with several customers receiving devices back the same day.
Phoneshark.ae
Business Bay
Phoneshark.ae is an electronics store in Business Bay offering device sales alongside smartphone and tablet repairs. Reviews especially point to convenient pickup-and-delivery repairs, including same-day screen, battery and back-glass work for iPhones and Android phones.
Reputation Score
4.7
★★★★★
455 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
An iPhone 13 Pro Max repair was completed and returned on the exact same day.
Clear updates
Customers describe regular WhatsApp updates and status communication throughout the repair.
No PIN required
One iPhone repair was completed without asking for the customer's PIN, an important privacy detail.
Device range
Customers have used the service for iPhones, Samsung phones, iPads, Google Pixel and foldable devices.
Payment choice
Reviews mention card payment, Tabby and other payment methods, including payment after diagnostic approval.
Complex repairs
The team repaired a Google Pixel 9 Pro Fold motherboard rather than replacing its screen, preserving the data.
Tips for a Better Visit
Confirm warranty. Get the warranty terms and replacement-part wording in writing before approving a screen repair.
Check timing. Treat same-day promises as something to reconfirm, especially when a specific part or colour is needed.
Verify location. Confirm the actual handover location before sending your device; one customer found it was at another service.
Approve diagnostics. Ask for the diagnostic and final price before repair approval; one review says payment was not charged until approval.
Check functions. Test features such as Face ID after collection, since one customer discovered it was no longer working after a repair.
Compare costs. Ask for a detailed cost breakdown, particularly when repairing an older phone whose market value is low.
Plan the visit
Practical details
Building 4 2nd Floor
Business Bay - Bay Square, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | Closed |
Popular Mentions
iPhone 16 front Glass
A review describes an iPhone 16 front-glass repair with clear explanations and on-time delivery.
Samsung flip screen
A Samsung flip screen repair was completed in half a day with regular updates.
Apple watch series 11
A customer bought an Apple Watch Series 11 in jet black, 46mm, and reported smooth delivery.
Common Concerns
Warranty dispute
A customer reported that a black spot appeared within a month and the three-month screen warranty was not honoured.
Slow follow-up
One payment-machine error led to a duplicated charge that remained unresolved for almost a month.
Missed deadlines
A promised four-hour repair was still undelivered 18 hours later, with several changing explanations.
Part availability
A Samsung repair was delayed because the required part was unavailable in the requested colour.
Repair outcome
A customer said a charging-port repair left a Samsung device unusable, while another later found Face ID no longer worked after repair.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 975
Google Pixel 9 Pro Fold motherboard repair
“While repair shops in the Netherlands quoted me €1,200 for the repair, Phone Shark fixed it perfectly for just AED 975!”Google review · December 2025
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The Bottom Line
ae is an electronics store in Business Bay where customers can buy devices such as iPhones and Apple Watches or arrange repairs without necessarily visiting a shop. The strongest pattern in the reviews is convenience: pickup, repair and delivery are often handled within the same day, including iPhone screen and back-glass work, battery replacements and iPad repairs. Communication can be a real advantage when the process runs smoothly.
Reviews mention WhatsApp status updates, card and Tabby payments, and a diagnostic step before approval. One customer’s iPhone 15 Pro was collected after water damage, repaired in two to three hours and delivered to a different work location. Another said an iPhone 13 Pro Max was returned the same day.
There are important caveats. Some customers reported missed delivery promises, poor follow-up and parts not being available. Warranty handling is not consistent in the feedback: one S22 Ultra owner said a black spot appeared within a month and the warranty was refused, while other reviews mention one-year or three-month warranties.
A Samsung charging-port repair reportedly left a phone unusable, and an iPhone owner later found Face ID had stopped working. Confirm the part, warranty, final price and handover location before approving work.