Jasmine Matcha
The matcha gets a distinctive jasmine note, with one review calling it a must-try combination.
PIMS
Downtown Dubai
PIMS is a tea-and-coffee cafe in Downtown Dubai, with a cozy setting for bubble tea, matcha and other tea-based drinks. Reviews especially point to the jasmine matcha, soft tapioca and refreshing fruit blends as reasons to stop by while shopping or taking a break.
Reputation Score
4.8
★★★★★
225 ratings
Source: Google Maps
The Good Stuff
Soft Tapioca
Tapioca is repeatedly praised for its texture, including in matcha and milky drinks.
Drink Advice
Staff have been noted for taking time to explain the drinks and help customers choose.
Tea Variety
The menu includes a broad selection of Chinese and other tea-based drinks, beyond standard coffee.
Cozy Seating
Reviews describe a stylish, calm interior suited to relaxing, meeting friends or sitting with a drink.
Power Sockets
Comfortable seating with sockets makes the cafe useful for a longer break or some work.
Tips for a Better Visit
Reduce Ice. If you prefer a fuller, less diluted drink, ask for less ice; this was specifically suggested for BerriesxBerries and Pims Me.
Try Honey. You can ask for honey instead of sugar, a useful option if you avoid refined sugar.
Quiet Break. For a calmer mall stop, consider visiting when it is less crowded; one customer found the cafe quiet and relaxing.
Add Tapioca. Tapioca is a well-liked add-on, especially with matcha-based drinks, if you enjoy chewy toppings.
Plan the visit
Practical details
3, Mohammed Bin Rashid Boulevard - 100 Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
Tropical Vibes
A regular favourite with rich tropical flavours and coconut cream on top.
BerriesxBerries
A refreshing fruit tea that one reviewer recommends with less ice.
Mangoow
A tea drink paired with sweet-and-salty cream, described as a new combination worth trying.
Red tea boba
A boba option enjoyed in a calm, cozy setting.
Common Concerns
Inconsistent Tea
One customer found the Lychee and Strawberry tea watery, with little tea flavour and tired-tasting fruit.
High Complaint
A reviewer felt nearly 44 dirhams was too much for the disappointing fruit tea they received.
Dirty Couches
The seating was praised overall, but one regular said the couches needed cleaning.
Plain Matcha
Not every matcha drink has impressed: one review described a matcha latte as merely okay.
DXB
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The Bottom Line
PIMS is a tea-and-coffee cafe in Downtown Dubai that suits a mall break, a catch-up or a quiet drink with a laptop. The menu leans toward creative tea drinks rather than ordinary cafe staples: customers mention jasmine matcha, Tropical Vibes, Berries & Berries and bubble tea with tapioca. Coffee is available too, including iced lattes and bubble coffee with salted caramel.
The strongest pattern in the reviews is helpful service. Staff are described as friendly and willing to explain the drinks, while the interior is repeatedly called cozy, stylish and calm. One review also mentions comfortable seating with sockets, so it can work for a longer pause rather than just a takeaway stop.
If you like customising drinks, ask for honey instead of sugar or less ice; tapioca is a popular addition, particularly in matcha drinks. There is some inconsistency. One customer found a Lychee and Strawberry tea watery, lacking a tea base and made with disappointing fruit, and felt nearly 44 dirhams was poor value.
Another found a matcha latte unremarkable, while a regular noted that the couches needed cleaning. Overall, PIMS looks most appealing if you enjoy fruit tea, matcha and chewy toppings, but it is worth choosing your drink carefully.