Safe Delivery
Several customers report boxes arriving safely and intact, including one love box sent to family in the Philippines.
Pinas Express - Cargo & Clearing LLC
Deira
Pinas Express - Cargo & Clearing LLC is a Deira shipping company for sending balikbayan boxes and air cargo to the Philippines. Reviews show some parcels arriving intact or ahead of schedule, while pickup coordination and follow-up can be uneven—so confirm the arrangements before handing over your shipment.
Reputation Score
3.2
★★★☆☆
109 ratings
Source: Google Maps
The Good Stuff
Early Arrivals
Some shipments arrived before their estimated dates, including a package delivered earlier than the tracking system expected.
Shipment Tracking
One customer found the booking process straightforward, with easy tracking and an accurate estimated delivery time.
Box Handling
A customer reported that two jumbo boxes were collected efficiently and handled with care.
Affordable Boxes
One review describes the package price as affordable, although delivery can take time.
Tips for a Better Visit
Confirm Pickup. Get a specific pickup date and time, then follow up before waiting at home; one customer was given a 9:00–10:00 a.m. slot that was missed.
Check Contents. Ask for the current written restriction list before packing liquids, since a 90 ML shampoo bottle was rejected despite earlier guidance.
Clarify Payment. Before sending a box, confirm how Tamara or Tabby payments affect dispatch and ask when the shipment will be released after payment.
Save Tracking. Keep your tracking number and check status updates yourself; customers have reported missed committed dates and unavailable online updates.
Confirm Requests. If you request a box through the app, verify it directly with the branch when the request disappears or the promised 2–3 days pass.
Plan the visit
Practical details
Al Owais Building - Shop #2 - Al Rigga Rd
Al Muraqqabat - Deira, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Balikbayan box
Customers use the company to send balikbayan boxes to family in the Philippines, with some reporting early or on-time delivery.
Air cargo box
Air cargo is mentioned as a faster shipping option, though one review also describes a box remaining in the warehouse before its flight.
Combo box
The combo box is a requested box option, but one customer reported waiting nine days for scheduling and a reply.
Common Concerns
Pickup Delays
Reviews repeatedly describe missed pickups, vague scheduling and promised collection dates that passed without anyone arriving.
Poor Follow-up
Customers report unanswered calls and messages, including a combo-box request left without a reply for nine days.
Delivery Delays
Some shipments remained delayed beyond the committed date, with one tracking number showing more than two weeks of delay.
Payment Issues
One customer said boxes were held for more than two months while the company queried whether Tamara payment was fully completed.
Content Disputes
A customer reported conflicting guidance about permitted shampoo quantities and being charged for a 31 kg box that weighed 28 kg.
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The Bottom Line
Pinas Express - Cargo & Clearing LLC in Deira handles shipments to the Philippines, with reviews mentioning balikbayan boxes, air cargo boxes, combo boxes and jumbo boxes. That gives first-time senders several box formats to ask about, and some customers say their parcels arrived intact, earlier than expected or before the stated date. One long-term user also described the booking process as straightforward and the tracking as easy to use.
The main concern is not the service’s basic offering but the reliability of collection and communication. Multiple customers waited days for a box or pickup, received vague answers, or had calls and WhatsApp messages ignored. In one case, a confirmed flight date passed while the box was still in the warehouse and the customer was not told about the problem.
Other reviews mention deliveries running more than two weeks late and tracking updates not appearing. Before committing, get the pickup date and time in writing, keep the tracking number, and confirm payment rules if using Tamara or Tabby. Ask for the current list of restricted items too: one customer said a 90 ML shampoo bottle was refused despite earlier information suggesting larger quantities were allowed.
The service can work well, but it rewards careful confirmation and active follow-up.