Custom Itineraries
Several travellers say their itineraries were tailored to their interests, including Armenia trips covering monasteries, cuisine and mountain landscapes.
Pinnacle Tourism Bur Dubai
Bur Dubai
Pinnacle Tourism Bur Dubai is a travel agency for visa assistance, flight bookings and organised holidays. Customer reviews describe three- to seven-day Armenia and Georgia packages with airport transfers, hotels, guides and daily tours, plus help arranging a Dubai cruise to Sir Baniyas. Reviews also refer to the agency as Easy Link Travel & Tourism.
Reputation Score
4.8
★★★★★
672 ratings
Source: Google Maps
The Good Stuff
Visa Support
A customer worried about an Armenia visa received ongoing follow-up and got approval two days before travelling.
Trip Coordination
Reviews describe support covering airport pickup, hotels and daily tours, with arrangements handled from arrival through the trip.
Solo Travel
Solo travellers to Georgia and Armenia reported feeling safe, comfortable and supported throughout their trips.
Flight Options
One family review says the agency searched for affordable flight-ticket options rather than simply offering one booking.
Hotel Recovery
When a family disliked its initial hotel, the team arranged a replacement overnight without hassle.
Tips for a Better Visit
Verify Payments. Use official company payment details for visa transactions and ask for a receipt before transferring money.
Request Details. Ask for a full day-by-day itinerary, not just a broad “half-day tours” description, before paying.
Confirm Extras. Get every possible transport or attraction surcharge in writing; a Gobustan 4x4 fee was not disclosed in advance.
Check Language. For long overseas drives, confirm the guide or driver’s English ability before finalising the package.
Plan the visit
Practical details
Sharaf Dg Metro Exit 4، Fahidi Heights - Commercial - 503
Al Hamriya, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
Georgia tour
Customers describe Georgia packages ranging from solo trips to a five-night, six-day private tour with airport pickup and sightseeing.
Pyramid View Panorama Inn
One Egypt traveller specifically praised this hotel for its pyramid view, clean comfortable rooms and welcoming service.
River Nile cruise
The Egypt trip also included a river Nile cruise, which the reviewer called an unforgettable part of the holiday.
Musandam Adventure
A customer booked this excursion and described it as an enjoyable getaway supported by the agency.
Cruise in Dubai going to Sir Baniyas
The reviews include a Dubai cruise booking alongside international flights and holiday arrangements.
Common Concerns
Payment Concern
One customer was asked to transfer visa-extension payment to a personal bank account instead of an official company account.
Visa Charge
A customer says incorrect visa-payment guidance was followed by an additional AED 450 charge at the airport.
Vague Itinerary
An Azerbaijan traveller received only a vague half-day-tour description and found key attractions were not explained upfront.
Extra Fee
A family says a 4x4 vehicle in Gobustan cost an unexpected extra 60 Manat.
Guide Language
One Azerbaijan trip was made harder by a driver with limited English, causing confusion during the journey.
DXB
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The Bottom Line
Pinnacle Tourism Bur Dubai is described in the supplied reviews as a travel agency handling visa applications, flight tickets and packaged holidays. The clearest examples are organised Armenia and Georgia trips, often including airport pickup, hotels, guides and daily excursions. Customers also mention a Dubai cruise to Sir Baniyas and a seven-day Georgia–Armenia winter itinerary.
The strongest pattern is hands-on coordination. Travellers describe itinerary customisation, frequent updates and support during the trip, while solo visitors to Georgia and Armenia said they felt safe and comfortable. One family’s hotel problem was resolved with an overnight replacement, which shows the value of responsive help when arrangements go wrong.
The reviews also repeatedly praise assistance with visa paperwork and flight options. There are important checks to make before booking. One Azerbaijan group found its itinerary vague, missed attractions such as the Flame Towers and Nizami Street, and was charged an unexpected 60 Manat for a Gobustan 4x4 vehicle.
Another customer reported an additional AED 450 airport charge after receiving incorrect visa-payment information, and raised concerns about a request for payment to a personal bank account. Ask for a detailed itinerary, written confirmation of extra costs and official payment details. Also note that many reviews call the agency Easy Link Travel & Tourism, so confirm the trading name and branch when contacting them.