Fresh cooking
One reviewer described the food as freshly cooked and served on time.
Pizza Hut
Palm Jumeirah
Pizza Hut in Palm Jumeirah is a mall-based pizza restaurant for dine-in, takeaway and delivery. Reviews highlight fresh pizza, pasta and quick service, with staff often helping customers choose an order.
Reputation Score
4.4
★★★★☆
536 ratings
Source: Google Maps
The Good Stuff
Quick service
Fast service and speedy order preparation are recurring positives in the reviews.
Timely delivery
A delivery order was reported to arrive on time, and another reviewer said delivery arrived hot in Palm Jumeirah.
Friendly welcome
Several reviews mention approachable staff and welcoming smiles during the ordering process.
Quiet setting
One review found the place clean with quiet music, useful for a calmer food-court meal.
Helpful guidance
Reviews say the team can suggest a pizza or combo when you are unsure what to order.
What to Eat at Pizza Hut How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Pizza Hut, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Pizza Hut got the most positive mentions in user reviews. Check them out!
Food 7
-
Limo pizza Net +1
“I ordered limo pizza i was soon satisfied with my order and they have nice and helpful cashiers”
Positive 1Negative 0
Review excerpts
“I ordered limo pizza i was soon satisfied with my order and they have nice and helpful cashiers”January 2026
-
Limousine pizza Net +1
“Nice limousine pizza with 3 pizza options you can choose with in the pizza!”
Positive 1Negative 0
Review excerpts
“Nice limousine pizza with 3 pizza options you can choose with in the pizza!”August 2023
-
Mexican chicken Net +1
“Some new varieties to choose from especially "San Fransico" and Mexican chicken taste goods.”
Positive 1Negative 0
Review excerpts
“Some new varieties to choose from especially "San Fransico" and Mexican chicken taste goods.”October 2020
-
Pizza combo Net +1
“We tried pizza combo and it was good. There are other food options available in tbe food court of Nakheel Mall.”
Positive 1Negative 0
Review excerpts
“We tried pizza combo and it was good. There are other food options available in tbe food court of Nakheel Mall.”October 2023
-
San fransico Net +1
“Some new varieties to choose from especially "San Fransico" and Mexican chicken taste goods.”
Positive 1Negative 0
Review excerpts
“Some new varieties to choose from especially "San Fransico" and Mexican chicken taste goods.”October 2020
-
Single melt spicy chicken Net +1
“Try Single Melt Spicy Chicken, it is crunchy! Quick meal and valuable price just 19 Dirhams.”
Positive 1Negative 0
Review excerpts
“Try Single Melt Spicy Chicken, it is crunchy! Quick meal and valuable price just 19 Dirhams.”January 2026
-
Spicy chicken ranch Net +1
“I visited pizza hut Nakhel mall on my off day I found one cashier Catherine I didn't have any idea about pizza she suggested for me spicy chicken Ranch will a nice smile I tried it I like the tst the pizza was so yummy with extra cheese 🧀 thanks Madam Catherine hope to meet you again.”
Positive 1Negative 0
Review excerpts
“I visited pizza hut Nakhel mall on my off day I found one cashier Catherine I didn't have any idea about pizza she suggested for me spicy chicken Ranch will a nice smile I tried it I like the tst the pizza was so yummy with extra cheese 🧀 thanks Madam Catherine hope to meet you again.”February 2026
What to Avoid (2)
Food 2
-
Very vegan Net −1
“Dose not look like Pizza Hut. I don't really taste it good. I ordered very vegan and I got olives and onions. The delivery man was nice”
Positive 0Negative 1
Critical review excerpts
“Dose not look like Pizza Hut. I don't really taste it good. I ordered very vegan and I got olives and onions. The delivery man was nice”January 2024
-
Take-away pizza Net −2
“My co-worker gave me a slice from the take-away pizza they ordered, and while I was eating it, I suddenly bit something extremely hard. The pain shocked me immediately. At first, I thought it was just a small stone from outside, but after checking it carefully, I realized there was actually a stone inside the pizza itself. I almost broke my tooth because of it.”
Positive 0Negative 2
Critical review excerpts
“My co-worker gave me a slice from the take-away pizza they ordered, and while I was eating it, I suddenly bit something extremely hard. The pain shocked me immediately. At first, I thought it was just a small stone from outside, but after checking it carefully, I realized there was actually a stone inside the pizza itself. I almost broke my tooth because of it.”May 2026
“We ordered a take-away pizza, and while eating it, my companion suddenly bit something very hard. At first, we thought it was just a small stone, but after checking it carefully, we realized it was actually a small piece of a tooth. It was disgusting and shocking.”May 2026
Tips for a Better Visit
Check availability. Confirm that your chosen item is available before paying, since one customer was told only after ordering.
Check the bill. Compare the displayed price with the bill, especially for large sourdough and other menu items.
Track delivery. If ordering online, keep an eye on the order and follow up if it runs late; one review reported a wait of over an hour.
Ask for guidance. If you are unsure what to choose, ask for a recommendation; one customer was guided to Spicy Chicken Ranch.
Try a snack. The Single Melt Spicy Chicken was described as crunchy and suitable as a quick meal at 19 Dirhams.
Plan the visit
Practical details
Nakheel Mall
The Palm Jumeirah, Dubai
| Mon | 10:00 AM – 1:30 AM |
| Tue | 10:00 AM – 1:30 AM |
| Wed | 10:00 AM – 1:30 AM |
| Thu | 10:00 AM – 1:30 AM |
| Fri | 10:00 AM – 1:30 AM |
| Sat | 10:00 AM – 1:30 AM |
| Sun | 10:00 AM – 1:30 AM |
Common Concerns
Food safety
One reviewer reported biting a stone in a pizza and described the incident as a serious food-safety concern.
Foreign object
Another reviewer reported finding a piece of thread in the pizza and said the supervisor did not take the complaint seriously.
Order availability
A customer said the outlet only disclosed that an item was unavailable after the order had been placed.
Delivery delays
Online delivery performance is uneven: one customer reported waiting more than an hour after payment.
Menu mismatch
A review reported a large sourdough displayed at 65dh but billed at 75, citing outdated menus.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
65dh
large sourdough
“Screen and physical menu both say 65dh for large sourdough but was billed 75”Google review · July 2023
10 dhs
garlic bread
“Additionally price for garlic bread in the menu and on the counter is 10 dhs, Amount on my bill is 14”Google review · January 2023
DXB
LOCAL
LOCAL
The Bottom Line
Pizza Hut in Palm Jumeirah is a practical mall option for pizza, pasta, takeaway and delivery. Reviews particularly mention fresh, well-cooked pizza, speedy service and staff who help customers choose when the menu feels unfamiliar. Pasta also receives repeated praise, so it is not just a pizza stop.
The menu has a few named choices worth noting. Single Melt Spicy Chicken is described as crunchy and priced at 19 Dirhams in one review. Customers also mention Limo pizza, Spicy Chicken Ranch with extra cheese, San Fransico and Mexican chicken.
A larger Limo pizza package was described as including three pizza choices, chocolate crepe, potato wedges, pasta and three dips, though that review is older. Service is generally praised for friendly smiles, accurate orders and on-time delivery, but the experience is not completely consistent. Recent complaints include an online order taking more than an hour, an item reported unavailable only after ordering, and two serious reports of foreign objects in food.
Older reviews also flag menu-price discrepancies, including large sourdough shown at 65dh but billed at 75, and garlic bread shown at 10 dhs but billed at 14. Check availability and your bill before paying, especially when ordering delivery.