Product range
Reviews cover Apple hardware, Huawei tablets, Anker cables, mobile phones and satellite devices.
Planet Telecom
Naif
Planet Telecom is a cell phone and retail electronics shop in Naif, with phones, tablets, gadgets and satellite devices. Reviews mention original Apple hardware, Huawei tablets and helpful after-sales service, while the shop’s pricing and product-checking record calls for careful comparison before buying.
Reputation Score
4.2
★★★★☆
131 ratings
Source: Google Maps
The Good Stuff
Genuine claims
Several customers describe the phones and electronics they bought as original or genuine.
Value pricing
Some shoppers report reasonable prices, including Apple equipment described as cheaper than in Russia.
After-sales help
Multiple reviews specifically praise the after-sales service after purchases.
Satellite service
The shop is identified in a review as a Thuraya service partner for satellite phones and devices.
Helpful service
Several customers describe the sales service as welcoming, accommodating or helpful.
Tips for a Better Visit
Check IMEI. Before accepting a phone, call Apple or Samsung to check its activation status by IMEI rather than relying only on the box seal.
Inspect packaging. Open and inspect the device for scratches or dents; a sealed box alone did not reassure one customer.
Test AirPods. For AirPods, verify the serial number and that Find My works before completing the purchase.
Compare prices. Check prices with other shops and negotiate: one customer specifically advises bargaining.
Confirm stock. If ordering through a marketplace, confirm live availability first because one order was reported out of stock after seven days.
Plan the visit
Practical details
7893+JF9 - gargash center baniyas square, baniyas square - metro station
Naif - Deira, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 5:00 PM – 10:00 PM |
Popular Mentions
Anker USB C to USB C type data cable
A customer reported buying this Anker cable at a reasonable price and finding its quality good.
Airpod 4
One customer bought an AirPod 4 and disputed its authenticity, citing a fake serial number and missing Find My function.
Meta Quest 3
A marketplace customer reported that a Meta Quest 3 bought through Sharaf DG was later blocked by Meta as stolen.
Common Concerns
Authenticity concerns
Reviews allege used, duplicate or blocked devices, including an activated phone sold as new and a Meta Quest 3 later blocked as stolen.
Opened goods
One marketplace customer received a product with its seal already opened.
Service inconsistency
Customers report rude or unhelpful interactions, including calls not being answered.
Price changes
A customer says the price rose by AED 200 plus a 2% card fee during negotiation.
Stock delays
An online marketplace review says the seller waited seven days before reporting an item out of stock.
DXB
LOCAL
LOCAL
The Bottom Line
Planet Telecom is a cell phone and electronics shop in Naif where shoppers can look for mobile phones, Apple hardware, Huawei tablets and everyday gadgets. A review also identifies it as a Thuraya service partner for satellite phones and devices, so it is not limited to standard smartphones. There are positive reports about reasonable pricing, including Apple equipment described as cheaper than in Russia, and an Anker USB-C cable bought at a reasonable price.
Several customers praise the sales experience and after-sales support, and one long-term customer says they had dealt with the company for more than 10 years. The more important caution is product verification. Reviews describe a Meta Quest 3 later blocked as stolen, an AirPod 4 with a disputed serial number and no Find My function, and phones allegedly sold as new despite earlier activation.
Another customer received a seal-opened product through noon. These are customer allegations, not independently verified findings, but they are serious enough to check the IMEI, activation status, serial number and physical condition before paying. Pricing and fulfilment also appear inconsistent: one review reports a sudden AED 200 increase plus a 2% card fee, while another says an online order was declared out of stock after seven days.
Compare offers, confirm stock and bargain where appropriate.