Verify documents. Independently verify every offer letter or permit document before relying on it; one reviewer later found the paperwork fake.
Platinum Immigration Services
Trade Centre
Platinum Immigration Services is an immigration and naturalization service in Trade Centre, with reviews describing applications for Canada work permits and Poland work permits. However, customer accounts repeatedly allege fake interviews or documents, prolonged delays, disconnected contacts and missing or heavily reduced refunds, so caution is essential.
Reputation Score
1.6
★★☆☆☆
154 ratings
Source: Google Maps
The Good Stuff
No positive themes reported yet.
Tips for a Better Visit
Check refunds. Read the refund and deduction clauses closely and get every promise in writing before paying; customers describe repeated postponements.
Question interviews. Treat phone-only interviews as something to authenticate independently rather than proof that an overseas employer or process is genuine.
Confirm operations. Before travelling to the office, confirm that it is operational and that its phone and email contacts still work.
Keep evidence. Keep receipts, agreements, emails and supplied documents together; one reviewer said they had gathered proof before taking legal action.
Consider reporting. If money or documents are at issue, reviews point customers toward Dubai Police, consumer rights or Dubai Court rather than waiting indefinitely.
Plan the visit
Practical details
Latifa Tower - Office 1103 Sheikh Zayed Rd
Trade Center First, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Poland work permit
One customer describes applying for a Poland work permit and later finding the supplied paperwork was fake.
Australia visa
A reviewer says they paid for an Australia visa but had not received it when they sought a refund.
Common Concerns
Questionable paperwork
A reviewer says paperwork presented for a Poland application was later discovered to be fake.
Contact loss
Customers report that phone numbers and email stopped working after the office shifted or closed.
Slow responses
One review says customer service became difficult to reach after the contract was signed and payment was made.
Long delays
A Canada case was described as continuing for five years without a result or returned payment.
DXB
LOCAL
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The Bottom Line
Platinum Immigration Services is listed as an immigration and naturalization service in Trade Centre. The review evidence centres on applications for Canada work permits, Poland work permits, Malta and Australia visas. Those are the main services customers say they pursued here, often after being promised a result within several months.
The dominant pattern is deeply concerning. Customers describe alleged phone-only or “creative voice call” interviews, fake job offers or paperwork, and cases left unresolved for one to five years. One Canada applicant said the company arranged three interviews using numbers presented as Canadian but later found them unreachable.
Another customer said Poland documents were typed in the office and later proved fake. Refunds are the biggest practical risk. Reviews mention payments around AED 3,150 to AED 9,000, followed by postponed refund dates, deductions described as service charges or penalties, and in one account a return of only AED 1,000 from AED 4,000.
Several reviewers also say the office shifted or closed, with phones and email no longer working. Anyone considering a visit should independently verify documents, read the refund clauses carefully, preserve receipts and agreements, and confirm the business is operational before travelling or paying.