SIM guidance
Staff help customers choose SIM cards and data packages suited to their needs.
Playgame mobiles - Fida al madina - DIP 2
Dubai Investment Park
Playgame Mobiles in Dubai Investment Park is a practical stop for phones, SIM cards and accessories. Reviews particularly point to help choosing data packages, exchanging older devices for newer phones, and getting support with file transfers or warranty claims.
Reputation Score
4.9
★★★★★
579 ratings
Source: Google Maps
The Good Stuff
Device exchange
Customers report getting good deals when exchanging an old phone for a newer device.
Warranty help
The shop helped send a phone for a company warranty claim, including an Apple product used abroad.
On-the-spot swap
One customer says a faulty phone was changed at the shop immediately.
File transfer
New-phone buyers can get help transferring files from an older phone.
Budget choice
Reviews mention mobiles across price levels, making it easier to shop within a chosen budget.
Software support
Staff diagnosed a phone hanging because of a virus and explained how to avoid the problem.
Accessory range
A customer bought their accessories here and described them as good items.
Tips for a Better Visit
Compare packages. Ask staff to explain the available SIM data packages; several customers say they helped select a suitable offer.
Ask about exchange. If replacing an older phone, ask for an exchange valuation before buying; reviews describe strong deals on old-device swaps.
Confirm warranty. Before paying for a repair, confirm the warranty period and what happens if the replacement fails.
Request transfer. When buying a new phone, ask whether staff can transfer your files from the old device.
Bring issue back. If a purchased phone develops a problem, return to the shop; reviews describe help with warranty submission and troubleshooting.
Check current offers. Offers are described as changing regularly, so ask what deals are running when you visit.
Plan the visit
Practical details
Dubai Investment Park Second - Dubai
Dubai Investment Park Second, Dubai
| Mon | 7:30 AM – 11:00 PM |
| Tue | 7:30 AM – 11:00 PM |
| Wed | 7:30 AM – 11:00 PM |
| Thu | 7:30 AM – 11:00 PM |
| Fri | 7:30 AM – 11:00 PM |
| Sat | 7:30 AM – 11:00 PM |
| Sun | 7:30 AM – 11:00 PM |
Popular Mentions
exchange my old divice
Phone exchanges are mentioned as a way to move from an older device to a newer one.
international warranty
One Apple purchase came with international warranty support that the customer successfully claimed outside the UAE.
transfer my old mobile files to new phone
New-phone buyers can receive help moving files from their old handset.
Common Concerns
Display dispute
One customer said a replacement display stopped working the next day and was told to pay again.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200 AED
display
“Worst experience ever! They replaced my display claiming it was high-quality and charged me 200 AED with a 10-day warranty”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Playgame Mobiles – Fida al Madina – DIP 2 is an electronics shop in Dubai Investment Park where customers come for phones, SIM cards, data packages and accessories. The most useful reason to visit is the practical help: reviewers describe staff guiding them toward a suitable SIM package, transferring files from an old phone to a new one, and explaining phone problems rather than simply selling a device. Phone shopping is flexible here.
Reviews mention mobiles at different price levels, frequent offers and exchanges from an old device to a newer one. One customer bought a phone through an exchange and called the deal very good. Another had a device replaced at the shop after it developed trouble.
The shop also helped with a software issue caused by a virus and explained how to avoid it. Warranty support is a notable plus, including a review describing an Apple product’s international warranty being claimed in the customer’s home country. Still, check repair terms carefully: one customer paid 200 AED for a display replacement with a 10-day warranty, then reported that it failed the next day and that another payment was requested.
Ask what the warranty covers before agreeing to repair work.