Phone guidance
Staff take time to match phones to a customer's needs and explain features clearly.
Playgame Mobiles - New Westzone Mall - Al Khail Gate
Al Quoz
Playgame Mobiles is an electronics store in Al Quoz where shoppers can compare phones and earbuds, pick up accessories, or arrange phone repairs. Reviews highlight patient guidance when choosing a handset and quick display replacement, making it useful for both new purchases and straightforward fixes.
Reputation Score
4.9
★★★★★
459 ratings
Source: Google Maps
The Good Stuff
Fast repairs
One customer had a broken display replaced in 20 minutes, with the work explained afterwards.
Repair turnaround
Reviews describe same-day diagnosis and repair, including a completely broken screen fixed faster than expected.
Product range
The shop is noted for a wide range, including phones, earbuds and accessories.
Quality products
Customers describe the products as authentic, good quality and neatly supplied.
Discounts
Customers report receiving discounts on purchases such as phone and ring holders.
Daily support
The tech support team is described as available every day from morning until evening.
Tips for a Better Visit
Ask needs. When buying a phone, explain your needs and budget so staff can guide you through suitable models and features.
Check repairs. For a repair, ask about turnaround and parts quality; one display replacement was completed in 20 minutes.
Request warranty. If you are booking a phone repair, ask whether a warranty is included, as one customer reported being offered one.
Check discounts. Before paying for accessories, ask whether a discount is available; a phone-holder purchase received one.
Compare accessories. If you are visiting for a phone, also look at the accessory selection, including earbuds and cases.
Plan the visit
Practical details
Al khail gate - Al Khail Rd
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 9:00 AM – 1:30 AM |
| Tue | 9:00 AM – 1:30 AM |
| Wed | 9:00 AM – 1:30 AM |
| Thu | 9:00 AM – 1:30 AM |
| Fri | 9:00 AM – 1:30 AM |
| Sat | 9:00 AM – 1:30 AM |
| Sun | 9:00 AM – 1:30 AM |
Popular Mentions
Phone repair
The store handles phone repairs, with reviews describing quick diagnosis and same-day work.
Screen protector
Screen-protector replacement is another small service mentioned by a customer.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Playgame Mobiles in Al Quoz is geared towards practical phone shopping and quick mobile support. Customers mention choosing new phones with help from patient staff, browsing earbuds and other accessories, and bringing in damaged devices for repair. The store is worth considering if you want explanations rather than a rushed sale: one review says the phone features were clearly explained, while another praises guidance based on the buyer’s needs and budget.
Repairs are a notable strength in the feedback. A display replacement was reported to take 20 minutes, and another customer said a completely broken screen was fixed the same day. Reviewers also mention reasonable pricing, honest charges and a warranty being offered on one repair, although those details should be confirmed for your particular job.
For purchases, customers describe the products as authentic and good quality, with phones, earbuds, cases, phone holders and ring holders all appearing in the reviews. Discounts were reported on accessories and other purchases, so it is worth asking before checkout. Tech support is described as available every day from morning until evening, which may be useful if you need help beyond a simple purchase.