Clear explanations
Doctors are often praised for explaining procedures, results and treatment plans in detail, including printed test reports and email summaries.
Polyclinic.ae | Clinic in Dubai Jumeirah (Innovation Family Polyclinic)
Jumeirah
Polyclinic.ae is a multi-disciplinary family clinic in Jumeirah, with Russian-, Arabic- and English-speaking doctors. Reviews highlight in-house diagnostics, dental care and physiotherapy, including painless dental cleaning, post-surgery rehabilitation and cardiopulmonary exercise testing.
Reputation Score
4.6
★★★★★
359 ratings
Source: Google Maps
The Good Stuff
Multilingual care
Several reviews value the Russian-speaking doctors, especially for paediatric consultations and easier communication with families.
In-house testing
A child’s procedures and tests were completed in-house quickly, with results emailed within one day.
Dental expertise
Reviews describe painless cleaning, careful complex extraction work and attentive follow-up during dental treatment.
Rehabilitation
Physiotherapy reviews mention clearly explained exercises, adjustments when needed and visible progress after surgery or injury.
Specialist depth
Customers were pleasantly surprised by the number of experts working under one roof, covering consultations, diagnosis and surgery.
Follow-up included
One review specifically notes that the follow-up consultation was included in the price.
Parking nearby
A customer reports private free valet parking and a pharmacy next door, useful details for a Jumeirah clinic visit.
Tips for a Better Visit
Verify coverage. Confirm insurance coverage directly before travelling; one patient received conflicting information at the clinic.
Chase approvals. If tests are insurance-dependent, ask who will notify you about approvals and results so nothing is missed.
Ask prices. Request the exact dental price and what the cleaning includes before starting; one customer was charged 900 dirham.
Plan follow-up. Ask whether follow-up is included in your quoted treatment price; one review says it was included.
Expect reports. For exercise testing, ask whether you will receive a printed report and emailed results summary.
Consider valet. If you are driving to Jumeirah, check the reported private free valet parking before your appointment.
Plan the visit
Practical details
632 Jumeira St
Umm Suqeim First - Jumeirah 3, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Tooth extraction
A complicated extraction involving gum cutting and stitches was reported to be healing quickly with little pain, ahead of an implant and crown.
Cardiopulmonary exercise test
The test included a pre-test check-up, heart-rate data, a printed report and a detailed results summary by email.
Hydrafacial
A customer described a Hydrafacial combined with a neck and head massage, reporting brighter, deeply cleansed skin.
Microneedling
One review mentions microneedling as an initially feared procedure that left the customer describing their skin as updated and smooth.
Common Concerns
Insurance confusion
One patient was told an appointment was covered, then told at the clinic it was not, losing time and a weekend visit.
Slow updates
Reviews report missed MRI approvals, delayed X-ray notifications and WhatsApp replies arriving only once a day.
Dental pricing
A patient paid 900 dirham for a 20-minute cleaning and felt the price and salt-powder spray should have been explained beforehand.
Gynaecology concern
One patient with a painful Bartholin gland issue said two appointments did not produce a clear treatment plan or enough support.
Child blood test
A parent reported a traumatic blood test for a three-year-old, followed by a request to repeat it because too little blood was taken.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
900 dirham
20 min teeth cleaning
“900 dirham for 20 min teeth cleaning which included a clean with salt powder and brushing with toothpaste”Google review · February 2026
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The Bottom Line
ae is a multi-disciplinary family clinic in Jumeirah, and its reviews show a particularly broad mix of care under one roof. Visitors mention dental cleaning, complicated tooth extraction, physiotherapy after knee injury or surgery, cardiopulmonary exercise testing, dermatology and gynaecology consultations. Russian-speaking doctors are a practical advantage for families who prefer to discuss medical concerns in Russian.
The strongest pattern is careful communication from many clinicians. Patients describe treatment plans being explained clearly, underlying causes being investigated rather than immediately treating symptoms, and test results arriving by email. One sports-focused patient received heart-rate data, a printed report and a detailed emailed summary after an exercise test.
Another review says follow-up consultation was included in the price. Reception is often described as welcoming, and reviews mention in-house procedures, private free valet parking and a pharmacy next door. There are important checks to make before booking.
Insurance information was inconsistent for some patients, while others waited for MRI approvals, X-ray updates or WhatsApp replies. A dental patient reported paying 900 dirham for a 20-minute cleaning without asking the price first. Gynaecological care and a child’s blood test also drew serious criticism in individual reviews, so confirm the treatment plan, paediatric approach, coverage and total cost in advance.