Cajun fries
Cajun fries are a standout, with one reviewer calling them exceptional alongside the chicken and sandwich.
Popeyes BurJuman
Al Mankhool
Popeyes BurJuman is a Louisiana-accented fast-food restaurant in the BurJuman food court in Al Mankhool, serving fried chicken, sandwiches, biscuits and sides. Reviewers often come back for the chicken box meal with Cajun fries or the crisp, buttery biscuits, though service speed and food temperature can vary.
Reputation Score
4.7
★★★★★
926 ratings
Source: Google Maps
The Good Stuff
Chicken strips
The chicken strips received a direct thumbs-up from a customer who found them delicious.
Biscuits
The biscuits have been praised for a crunchy outside and soft interior, making them a reliable add-on.
Loaded wrap
One reviewer found the wrap generously filled with juicy chicken pieces and praised its spicy sauce.
Food-court access
The branch is easy to reach inside the BurJuman food court, useful for a quick mall meal.
Friendly staff
Several reviews describe kind, welcoming or attentive service, including a clean setting with a pleasant atmosphere.
What to Eat at Popeyes BurJuman How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Popeyes BurJuman, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Popeyes BurJuman got the most positive mentions in user reviews. Check them out!
Food 2
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Biscuits Net +2
“However, I found solace in the delicious biscuits, which were a pleasant surprise on my first visit.”
Positive 3Negative 1
Review excerpts
“However, I found solace in the delicious biscuits, which were a pleasant surprise on my first visit.”April 2024
“One of the main attractions, the biscuits are also nice- a right mix of crunchiness and soft innards.”August 2023
-
Cajun fries Net +2
“Cajun fries is exceptional.”
Positive 2Negative 0
Review excerpts
“Cajun fries is exceptional.”October 2024
“Cajun fries and Crisper wrap are my new favourite.”November 2024
Honorable mentions (12)
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Chicken box meal Net +1
“Chicken box meal is the best.cajun fries, coleslaw”
Positive 1Negative 0
Review excerpts
“Chicken box meal is the best.cajun fries, coleslaw”August 2026
-
Chicken strips Net +1
“☺️ the chicken strips are delicious 😍😍😍”
Positive 1Negative 0
Review excerpts
“☺️ the chicken strips are delicious 😍😍😍”July 2026
-
Chicken wings with 4 flavours Net +1
“Recently I bought a new product in Popeyes Burjuman and it is a chicken wings with 4 flavours for 69 Dirham. It is really worthy as the size is big with 4 different sauces last Sunday. I really recommend this menu.”
Positive 1Negative 0
Review excerpts
“Recently I bought a new product in Popeyes Burjuman and it is a chicken wings with 4 flavours for 69 Dirham. It is really worthy as the size is big with 4 different sauces last Sunday. I really recommend this menu.”January 2025
-
Crisper wrap Net +1
“Cajun fries and Crisper wrap are my new favourite.”
Positive 1Negative 0
Review excerpts
“Cajun fries and Crisper wrap are my new favourite.”November 2024
-
Crisper wrap sandwich meal Net +1
“Crisper wrap sandwich meal is the best . Good service”
Positive 1Negative 0
Review excerpts
“Crisper wrap sandwich meal is the best . Good service”March 2026
-
Family meal Net +1
“I get family meal which was too much good eve was great”
Positive 1Negative 0
Review excerpts
“I get family meal which was too much good eve was great”April 2026
-
Grilled chicken Net +1
““The food was delicious, especially the grilled chicken, which was well-seasoned and tender.”
Positive 1Negative 0
Review excerpts
““The food was delicious, especially the grilled chicken, which was well-seasoned and tender.”June 2026
-
Ice cream Net +1
“I tried the food, and they got it completely wrong, the food was cold as it arrived, and the chicken wings had no spice, and it was too big, even though I asked for a smaller piece, the ice cream was decently good but was not as sweet as usual”
Positive 1Negative 0
Review excerpts
“I tried the food, and they got it completely wrong, the food was cold as it arrived, and the chicken wings had no spice, and it was too big, even though I asked for a smaller piece, the ice cream was decently good but was not as sweet as usual”July 2026
-
Jr.crsper meal Net +1
“Jr.crsper meal is the best.good service all staff are kindly..”
Positive 1Negative 0
Review excerpts
“Jr.crsper meal is the best.good service all staff are kindly..”February 2026
-
Spicy cajun sandwich box Net +1
“Spicy cajun sandwich box is the best. Good service”
Positive 1Negative 0
Review excerpts
“Spicy cajun sandwich box is the best. Good service”March 2026
-
Spicy cajun sandwich meal Net +1
“Spicy Cajun sandwich meal is the best... Good service”
Positive 1Negative 0
Review excerpts
“Spicy Cajun sandwich meal is the best... Good service”March 2026
-
Wrap Net +1
“Their meal portions are seriously generous — the wrap was loaded with juicy chicken pieces, and the fries were on another level.”
Positive 1Negative 0
Review excerpts
“Their meal portions are seriously generous — the wrap was loaded with juicy chicken pieces, and the fries were on another level.”August 2025
Drinks 1
-
Chocolate milkshake Net +1
“The staff was welcoming, tried their chocolate MILKSHAKE, was pretty good and unique. Bit expensive, recommended taking as a meal upgrade. Otherwise it's AED 13.”
Positive 1Negative 0
Review excerpts
“The staff was welcoming, tried their chocolate MILKSHAKE, was pretty good and unique. Bit expensive, recommended taking as a meal upgrade. Otherwise it's AED 13.”May 2024
What to Avoid (9)
Food 9
-
90 Aed bucket Net −1
“Usually we order the 90 AED bucket which is always fresh and nice. But today it seems they gave us very dry chicken and french fries almost like rubber and very cold. Coleslaw was very dry, tasteless and no cream in it. Had ordered extra biscuits which too were very hard and dry. Very very disappointed with the food quality today.”
Positive 0Negative 1
Critical review excerpts
“Usually we order the 90 AED bucket which is always fresh and nice. But today it seems they gave us very dry chicken and french fries almost like rubber and very cold. Coleslaw was very dry, tasteless and no cream in it. Had ordered extra biscuits which too were very hard and dry. Very very disappointed with the food quality today.”September 2025
-
Chicken leg Net −1
“The chicken leg and wings are size of a chick 🐥 !!!! Unbelievable 😳”
Positive 0Negative 1
Critical review excerpts
“The chicken leg and wings are size of a chick 🐥 !!!! Unbelievable 😳”May 2023
-
Chicken meal Net −1
“I had their chicken meal and spicy wings. Food was cold already so the fresh was gone.”
Positive 0Negative 1
Critical review excerpts
“I had their chicken meal and spicy wings. Food was cold already so the fresh was gone.”November 2025
-
Chicken wings Net −1
“I tried the food, and they got it completely wrong, the food was cold as it arrived, and the chicken wings had no spice, and it was too big, even though I asked for a smaller piece, the ice cream was decently good but was not as sweet as usual”
Positive 0Negative 1
Critical review excerpts
“I tried the food, and they got it completely wrong, the food was cold as it arrived, and the chicken wings had no spice, and it was too big, even though I asked for a smaller piece, the ice cream was decently good but was not as sweet as usual”July 2026
-
Fried chicken Net −1
“I tried their wings during dine-in and the fried chicken through delivery — both were average, with no special flavor or seasoning that stood out. The dine-in experience was fine, and delivery arrived on time with good packaging, but the overall taste was disappointing.”
Positive 0Negative 1
Critical review excerpts
“I tried their wings during dine-in and the fried chicken through delivery — both were average, with no special flavor or seasoning that stood out. The dine-in experience was fine, and delivery arrived on time with good packaging, but the overall taste was disappointing.”October 2025
-
Mango cheesecake sundae Net −1
“7 aed mango cheesecake sundae is bland.”
Positive 0Negative 1
Critical review excerpts
“7 aed mango cheesecake sundae is bland.”June 2026
-
Ree heated coleslaws Net −1
“my experience was very bad here ckn too hard i think ree heated coleslaws are not tasty”
Positive 0Negative 1
Critical review excerpts
“my experience was very bad here ckn too hard i think ree heated coleslaws are not tasty”July 2024
-
Spicy wings Net −1
“I had their chicken meal and spicy wings. Food was cold already so the fresh was gone. The spicy wings they just put chili powder on top which is really not good at all.”
Positive 0Negative 1
Critical review excerpts
“I had their chicken meal and spicy wings. Food was cold already so the fresh was gone. The spicy wings they just put chili powder on top which is really not good at all.”November 2025
-
Wings Net −1
“The chicken leg and wings are size of a chick 🐥 !!!! Unbelievable 😳”
Positive 0Negative 1
Critical review excerpts
“The chicken leg and wings are size of a chick 🐥 !!!! Unbelievable 😳”May 2023
Tips for a Better Visit
Visit off-peak. Avoid busy periods if possible: one reviewer reported slow service during peak hours, while weekend visits brought 15–30 minute waits.
Check your order. Before leaving the counter, check drinks, straws and chicken type; reviews describe missing items and an unrequested spicy piece.
Confirm spice. If you do not want spicy chicken, confirm the order at the counter, since one customer received it without consent.
Plan seating. Expect shared food-court seating rather than a dedicated Popeyes dining area, especially if you are visiting with a group.
Plan the visit
Practical details
BurJuman
Al Mankhool, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Long waits
Peak periods can mean 15–30 minute waits, including a nearly half-hour delay for two servings of chicken popcorn.
Cold food
Some orders arrived cold, including a weekend order that sat incomplete before drinks and straws were added.
Order errors
Customers have reported incorrect items, missing straws and spicy chicken being served without it being requested.
Small portions
Portion sizes have disappointed some customers, particularly the AED 9 rice described as only about three spoonfuls.
Limited seating
This outlet does not have its own seating area, so the shared food-court seating is part of the experience.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 9
rice
“I was very disappointed also on their rice, it cost us AED 9 but the serving is very small, its like 3 spoon of rice only”Google review · November 2023
DXB
LOCAL
LOCAL
The Bottom Line
Popeyes BurJuman is a fast-food stop inside the BurJuman food court in Al Mankhool, with fried chicken, sandwiches, biscuits and sides. The clearest reasons to try it are the chicken box meal with Cajun fries, the crisper wrap, and the biscuits. Reviews also mention spicy Cajun sandwich meals, chicken strips and chicken popcorn.
The food has a noticeably mixed record. Some customers describe juicy chicken, generous wraps, well-seasoned grilled chicken and consistently good taste, while others found the chicken average, reheated, too hard or lacking the bold seasoning they expected. Biscuits are one of the more dependable highlights; one reviewer liked their crisp outside and soft interior.
Cajun fries also draw specific praise. Service is the main risk. Several visits were completed on time, but busy periods brought waits of 20–30 minutes, including a nearly half-hour wait for chicken popcorn and a 30-minute wait for a sundae.
One weekend order was incomplete, missing drinks and then straws, with cold food at collection. Check your order before leaving and avoid peak times if you are in a hurry. The branch has no dedicated seating area, and reported value varies: some find portions generous, while others consider the chicken and rice portions too small for the price.