WhatsApp reminders
One reviewer praised the WhatsApp receipts and reminders for finished jobs, calling the service fast and convenient.
Premium care laundry
Al Warqa
Premium Care Laundry is a laundry service in Al Warqa handling everyday washing and pressing, dry cleaning, shoe cleaning and alterations. Reviews show that some customers value its fast service and WhatsApp completion reminders, although turnaround times can be inconsistent.
Reputation Score
3.5
★★★★☆
116 ratings
Source: Google Maps
The Good Stuff
Shoe cleaning
A customer reported being satisfied after having two pairs of shoes cleaned.
Urgent service
One long-term customer described the urgent service as excellent and deliveries as on time.
Late hours
A review describes the branch as open 24 hours, which may help with drop-off timing.
Tips for a Better Visit
Confirm timing. If you choose express service, confirm the exact collection time and fee before paying; one order missed its 1.5-hour promise.
Confirm scope. Before collection, confirm exactly which treatment is authorised, since one customer was charged for an unrequested dry clean.
Avoid tight deadlines. Do not rely on a promised turnaround when travelling or working to a fixed deadline; repeated reviews describe late completion and delivery.
Inspect clothes. Check garments and ironing at collection, as one customer reported new stains and ironing that had to be repeated.
Keep receipts. Keep the WhatsApp receipt and completion reminder available; one reviewer found these useful for tracking finished work.
Plan the visit
Practical details
1 13 St
Al Warqa - Al Warqa 1, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Express Service
Express Service is mentioned as a 1.5-hour turnaround option, though one customer disputed the fee after a delay.
dry cleaning
Customers use the business for dry cleaning, but feedback includes both dissatisfaction with results and complaints about an unrequested treatment.
dry clean comforter
A customer specifically ordered dry cleaning for a comforter and said it was returned very dirty.
alteration
Alterations are mentioned in connection with pants, although one order missed its promised deadline.
Common Concerns
Missed deadlines
Repeated reviews describe express, standard and delivery orders arriving late, including a 1.5-hour express order completed 13 minutes late.
Cleaning results
Customers reported ineffective dry cleaning, a comforter returned dirty, new stains and ironing that needed repeating.
High pricing
Several customers called the service expensive; one reported being charged almost AED 4 to iron one shirt.
Poor handling
A pants alteration was sent to a third party in Satwa and was not ready when promised, leaving the customer without it before travel.
Garment damage
One customer said clothes were burned, while another reported tags making holes in garments.
DXB
LOCAL
LOCAL
The Bottom Line
Premium Care Laundry in Al Warqa handles everyday washing and pressing, dry cleaning, shoe cleaning and alterations. The most encouraging feedback is about quick responses, WhatsApp receipts and reminders when work is finished, plus one customer’s satisfaction with two pairs of cleaned shoes. There is also positive feedback about urgent service and on-time delivery, but it sits alongside a strong pattern of timing complaints.
Customers describe express orders running late, clothes still not being ready after 10 hours, and a carpet taking more than a week despite repeated delivery promises. If you need clothes for travel or an event, the reported delays are a serious consideration. Quality and communication are uneven too.
Reviews mention a comforter returned very dirty, stains left behind, unprofessional ironing, burned clothing and tags that allegedly caused holes. An alteration was reportedly sent to a third party in Satwa and missed the promised deadline. Pricing deserves a clear check before acceptance.
One customer reported almost AED 4 to iron one shirt, while others called the service overpriced or said they were charged for an unrequested dry clean. Keep your receipt, confirm the treatment and turnaround in writing, and inspect everything at collection.