Specialist care
Reviews describe patient-focused consultations, including explanations of treatment and advice to use only required tests.
PRIME Health Holdings | Corporate Office
Al Muteena
Prime Health Holdings is the corporate office of a healthcare group in Al Muteena. Customer reviews point to appointments and treatment across its clinics, including physiotherapy, dental care, gynaecology and specialist consultations, though front-desk delays and inconsistent service are important cautions.
Reputation Score
3.5
★★★★☆
197 ratings
Source: Google Maps
The Good Stuff
Women’s care
Several reviews describe supportive gynaecology and maternity care, including clear explanations and comfortable consultations.
Rehabilitation
Physiotherapy reviews mention structured rehabilitation using manual therapy, therapeutic exercises, dry needling and ultrasound therapy.
Hospital stay
One maternity review describes polite nurses, regular housekeeping and rooms that felt more like a hotel than a hospital.
Tips for a Better Visit
Allow time. Build in a sizeable buffer for walk-ins and cashier queues; one GP visit lasted 2 hours and 47 minutes.
Confirm bookings. For physiotherapy, reconfirm approval and the appointment before travelling, as a scheduled session was cancelled over a new doctor approval.
Check prices. Compare pharmacy supplement prices online before buying; one customer found the same product for nearly half the in-clinic price.
Clarify paperwork. Ask reception exactly where to go and what paperwork is needed, since some visitors were sent between buildings for scans and documents.
Get reports. Before paying for a follow-up, confirm that the doctor will provide the medical report and prescription needed to continue treatment.
Plan the visit
Practical details
Saud Al Qasimi Building - Office 203, 2nd Floor - Salah Al Din St - opp. to Reef Mall
Al Muteena - Deira, Dubai
| Mon | 9:00 AM – 6:30 PM |
| Tue | 9:00 AM – 6:30 PM |
| Wed | 9:00 AM – 6:30 PM |
| Thu | 9:00 AM – 6:30 PM |
| Fri | 9:00 AM – 6:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Endoscopic lumbar disectomy
One review describes a pain-free endoscopic lumbar disectomy and a smooth recovery.
Removal of fibroids and cysts
A review describes removal of a 350-gram myoma and a cyst through open myomectomy.
Cataract case
A detailed review describes treatment of a complicated cataract case, including referral and updates before and after surgery.
Common Concerns
Long waits
Waiting can be substantial: one walk-in general-practitioner visit took 2 hours and 47 minutes.
Reception delays
Patients report being left waiting without clear instructions, including a 40-minute cashier wait after a check-up.
Booking problems
Physiotherapy appointments were difficult to secure, with one reviewer waiting three weeks between sessions.
Insurance follow-up
Reviews describe delayed or missing follow-up after insurance approval or rejection, including a two-week wait for a gynaecology scan call.
Price concerns
A customer said a hair supplement cost AED 197 here while the identical product was available online for AED 98.44.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 197
hair supplement
“I recently purchased a hair supplement from them for AED 197, but I later found the exact same brand and product available online for AED 98”Google review · January 2026
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The Bottom Line
Prime Health Holdings is listed as a corporate office in Al Muteena, while the reviews concern the wider Prime healthcare network. People use its clinics for physiotherapy, tooth extraction, gynaecology and specialist consultations. The strongest accounts describe doctors who explain options, investigate the underlying problem and avoid unnecessary tests; maternity and post-surgery reviews also mention cooperative nurses, housekeeping and comfortable rooms.
The experience is not consistent. Waiting is the biggest practical issue: one walk-in GP visit took 2 hours and 47 minutes, while another customer waited 40 minutes at the cashier after a check-up. Reception communication also comes up repeatedly, with patients reporting unclear directions, queue problems and delayed callbacks.
Physiotherapy scheduling was especially difficult, with one reviewer waiting three weeks for later sessions and then discovering that fresh approval was required. Insurance and paperwork deserve extra attention. Confirm that approvals, scan appointments and follow-up requirements are recorded before you travel, and ask for a proper report and prescription after consultation.
44 online. Overall, the medical care can be thoughtful and highly specific, but allow time and verify the administrative details yourself.