Clear guidance
Patients describe doctors explaining diagnoses, procedures and recovery steps in plain language, helping them feel prepared before treatment.
Al Mankhool
Prime Medical Center - Burjuman is a multi-specialty clinic in Al Mankhool, located in Burjuman Mall. Reviews make it worth considering for clearly explained gynecological procedures, including laparoscopic surgery, and dental treatment such as root canals.
Source: Google Maps
Patients describe doctors explaining diagnoses, procedures and recovery steps in plain language, helping them feel prepared before treatment.
Reviews describe smooth laparoscopic procedures and recoveries, including treatment for endometriosis, fibroids and cervical prolapse.
Pregnancy reviews highlight attentive prenatal appointments, detailed answers about the baby’s development and reassurance throughout treatment.
A cardiology review says appointments include time to discuss causes, lifestyle habits and practical ways to improve health.
A root canal patient found the procedure professional, gentle and reassuring, with regular updates during treatment.
Scan reviews mention calm explanations, friendly conversation during procedures and supportive nursing assistance.
One visitor found the patient flow systematic, with accommodating nurses and a doctor who explained the condition clearly.
Call ahead. Confirm the relevant specialist is available before travelling; one ENT visitor had to see a GP because no ENT specialist was available.
Request reports. If tests are ordered, ask when and how you will receive the final report, then follow up if the promised update does not arrive.
Clarify charges. Before paying, ask what insurance covers and what any separate fee is for; one patient reported being charged AED 50 after insurance.
Ask questions. For a procedure or diagnosis, ask the doctor to explain each step and the recovery plan; several reviews found this especially reassuring.
Check treatment. If symptoms continue after an initial visit, ask what follow-up is planned and how worsening symptoms should be handled.
Plan the visit
| Mon | 7:00 AM – 10:00 PM |
| Tue | 7:00 AM – 10:00 PM |
| Wed | 7:00 AM – 10:00 PM |
| Thu | 7:00 AM – 10:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 7:00 AM – 10:00 PM |
| Sun | 7:00 AM – 10:00 PM |
Patients mention laparoscopic myomectomy for fibroids, describing clear explanations, smooth surgery and reassuring recovery.
A review describes laparoscopic surgery for Grade 4 endometriosis, with each treatment step explained before and after surgery.
One patient specifically mentions this combined procedure and says the process, lab tests and discharge were well organised.
A radiology patient appreciated having each step of an ultrasound explained patiently and clearly.
A returning cardiology patient mentions regular master health checkups alongside advice on healthier lifestyle habits.
One ophthalmology patient felt interrupted during the consultation and said an eyelid examination caused pain and lingering discomfort.
A patient said a throat swab and blood culture were not followed by the promised final report or callback.
One review describes disrespectful communication when a patient asked what to do after a concerning report.
An ENT visitor arrived to find no ENT specialist available and had to consult a GP instead.
A review says medication coverage and an additional charge were repeated without clearly explaining the fee or resolving the concern.
These are customer-reported mentions, not a current price list. Prices may have changed.
after-insurance charge
“I was also charged AED 50 after insurance, but no one clearly explained the purpose of the charge or provided the test results that I had paid for and was entitled to receive as a patient”Google review · May 2026
The Bottom Line
Prime Medical Center - Burjuman is a multi-specialty clinic in Al Mankhool, inside Burjuman Mall. Patients use it for consultations, scans, dental treatment and women’s health care. The strongest review pattern is around gynecology: visitors describe laparoscopic myomectomy, endometriosis surgery, hysteroscopy and polypectomy as well explained and reassuring, with supportive recovery care.
There is also specific praise for root canal treatment, surgical dental care, cardiology checkups and ultrasound examinations. Several reviews say doctors took time to listen, answer questions and explain diagnoses in clear language. Radiology patients appreciated calm explanations during scans, while families mention helpful care for pregnancy and children’s treatment.
The experience is not completely consistent. One ophthalmology review describes a rushed consultation, painful eyelid pressure and feeling unheard. Another patient reported that an ENT specialist was unavailable, that a throat swab and blood culture were not followed by final results, and that an AED 50 post-insurance charge was not clearly explained.
For a first visit, call ahead to confirm the specialist, ask exactly how test reports will be delivered, and clarify insurance exclusions or separate charges before proceeding. The reviews suggest a clinic with several highly regarded departments, but communication and follow-up are worth checking for yourself.