Dental comfort
Dental patients with anxiety describe calm explanations, gentle treatment and surprisingly painless root canals.
Prime Medical Center - Sheikh Zayed Road (Oasis Mall)
Al Quoz
Prime Medical Center is a multi-specialty medical center in Al Quoz, with review-backed care ranging from root canal treatment to dermatology consultations for conditions such as psoriasis and alopecia. Customers also use it for women’s health, physiotherapy, general check-ups and minor procedures.
Reputation Score
4.4
★★★★☆
3,998 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Several reviews mention doctors taking time to explain diagnoses, treatment plans, procedures and medicines in understandable terms.
Easy parking
The Oasis Mall move brought more available parking, quicker registration and fewer queues for one returning patient.
Insurance support
One surgical-care review says the team helped coordinate insurance approval efficiently, including around an expiring policy.
Calm setting
A couple visiting the branch described the environment as clean, calm and well maintained, with appointments managed smoothly.
Tips for a Better Visit
Use parking. If parking matters, choose the Oasis Mall branch; a review says the move made visits easier because parking became available.
Confirm consent. Before medication approval, ask what is being submitted and confirm your consent, given one report of an approval processed without permission.
Ask aftercare. For dental treatment, ask for written aftercare guidance before leaving; one patient specifically received clear instructions and reported a smooth recovery.
Plan the visit
Practical details
Oasis Mall - 2nd Floor - Sheikh Zayed Rd
Al Qouz First - Al Quoz, Dubai
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 9:00 AM – 12:00 PM, 4:00 PM – 9:00 PM |
| Sat | 8:00 AM – 9:00 PM |
| Sun | 8:00 AM – 9:00 PM |
Popular Mentions
Psoriasis treatment
A dermatology review describes a positive experience with psoriasis treatment and clear discussion of the condition and options.
Alopecia Areata
One patient reported seeing hair-growth improvement after three sessions of treatment for Alopecia Areata.
Laparoscopic surgery
A surgical-care review thanks the medical team for attentive and accommodating care during laparoscopic surgery.
Physiotherapy
Physiotherapy is mentioned as a supportive experience focused on understanding the patient and keeping them comfortable.
Common Concerns
Consent concern
One pharmacy review says medication insurance approval was processed without permission, followed by a disconnected clarification call and unanswered callbacks.
Uneven service
One visitor found the second reception team and pharmacy staff noticeably serious and unsmiling, despite a positive first reception encounter.
DXB
LOCAL
LOCAL
The Bottom Line
Prime Medical Center at Oasis Mall is a multi-specialty clinic used for dental care, dermatology, women’s health, physiotherapy and general consultations. Reviews are especially detailed about root canals, fillings, wisdom tooth removal, psoriasis and alopecia treatment. Patients often value doctors who explain what they are doing and why, rather than rushing through the appointment.
Dental care stands out for people who feel nervous: reviews describe gentle treatment, clear step-by-step explanations and surprisingly painless root canals. Dermatology consultations are also praised for careful listening and treatment plans that patients understood. Women’s health reviews cover routine check-ups, pregnancy care, surgery and follow-up support, while physiotherapy patients describe feeling understood and comfortable during treatment.
The Oasis Mall setting is described as cleaner, calmer and easier to visit than the previous location, with available parking and registration that one patient found swift. That said, service is not perfectly consistent. One pharmacy customer reported an insurance approval being processed without consent and difficulty getting an explanation afterward; confirm medication approvals before they are submitted.
Another review found some reception and pharmacy interactions overly serious, although other visitors describe the front office as prompt, friendly and well organised.