Clear consultations
Doctors are often praised for listening carefully, answering questions and explaining treatment without rushing patients.
Prime
Jumeirah
Prime is a modern, multi-specialty family clinic in Jumeirah, catering to the primary healthcare needs of residents of Al Wasl Road, Al Safa, Jumeirah and beyond. Reviews highlight thoughtful consultations, paediatric care, specialist treatment and attentive nursing support.
Reputation Score
4.8
★★★★★
4,276 ratings
Source: Google Maps
The Good Stuff
Paediatric care
Parents describe consultations that reassure both children and adults, with clear explanations and diligent follow-up.
Caring nurses
Nurses are frequently described as attentive and kind, helping make appointments feel smoother and more welcoming.
Thorough testing
One parent said their child received a thorough investigation, proper tests and the right medicine before recovering well.
Post-care follow-up
A surgery patient specifically praised follow-up support, with concerns and queries addressed during recovery.
Emergency response
A parent reported that a seven-year-old’s pencil eye injury was handled well during an emergency visit.
Tips for a Better Visit
Allow extra time. If your schedule is tight, build in a substantial buffer: one review describes waiting 90 minutes beyond the appointment.
Confirm timing. Call ahead or reconfirm on arrival if punctuality matters, as one patient was repeatedly told a five-minute delay that lasted longer.
Ask cancellations. For an ultrasound, ask whether the team can check cancellation slots; one patient secured an earlier opening this way.
Child visits. For a nervous child, look for a paediatric consultation that allows time to settle them and explain concerns thoroughly.
Plan the visit
Practical details
Al Ferdous 1 - 595 Al Wasl Rd
Al Safa 1 - Jumeirah, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 12:00 PM, 7:00 PM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Cardiology
Cardiology consultations are mentioned for careful explanations, prompt decision-making and clear treatment plans.
pediatrician
Paediatric consultations are praised for making children comfortable while giving parents clear, thorough explanations.
gynecologist
Gynecology visits are described as calm, supportive and clear about test results and treatment.
annual health checkup
Annual health checkups are available, though one review found the booking system needed improvement.
ENT issue
An ENT consultation was reported to produce a spot-on diagnosis and treatment that worked quickly.
Common Concerns
Appointment delays
One patient waited 90 minutes and was still asked to wait longer, despite repeated estimates of another 10 to 15 minutes.
Poor updates
A confirmed morning appointment reportedly ran beyond the stated five-minute delay, causing the patient to leave without being seen.
DXB
LOCAL
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The Bottom Line
Prime is a multi-specialty family clinic in Jumeirah where patients come for everyday consultations as well as specialist care. Reviews specifically mention cardiology, paediatrics, gynecology, ENT treatment, surgery and annual health checkups. The strongest recurring theme is time: doctors are often said to listen carefully, explain diagnoses and medicines clearly, and answer questions without rushing.
It also suits families. Parents describe children being made comfortable during consultations, while one review reports thorough investigation, proper tests and effective medicine for a sick son. Nursing support is another consistent positive, with patients mentioning kind, attentive help that makes visits feel more manageable.
Reviews of surgery and other procedures also highlight reassuring explanations and follow-up care after treatment. The main caution is scheduling. One patient waited an hour and a half and was still asked to wait, while another left after a confirmed appointment overran despite being told the delay would be only five minutes.
The booking and appointment system was also criticised. If you have work or another commitment, reconfirm the timing and allow plenty of buffer. For imaging, it is worth asking whether cancellation slots are available; one patient obtained an ultrasound appointment sooner that way.