Delicate care
A customer says delicate clothes returned clean, fresh, and with the same size and texture.
Probee Dry Clean
Al Quoz
Probee Dry Clean is a laundry service in Al Quoz handling everyday dry cleaning as well as delicate and luxury garments. Reviews highlight careful treatment of fabrics, strong stain removal, pressing, and responsive delivery communication.
Reputation Score
4.6
★★★★★
104 ratings
Source: Google Maps
The Good Stuff
Stain removal
One reviewer says Probee removed stains they had thought would never come out.
Quality pressing
Customers specifically praise the cleaning and ironing, including garments returned carefully pressed.
Delivery updates
A recent review reports clear communication and on-time delivery.
Friendly team
The staff are repeatedly described as friendly, helpful, and focused on customers.
Tips for a Better Visit
Allow time. Plan for around three days if you are sending designer or delicate clothes; one reviewer said it can take longer than usual.
Confirm fees. Ask about delivery timing and charges before requesting a second-day delivery, which one customer says carries a 50 percent bill surcharge.
Confirm pickup. If using collection, confirm it in advance and make sure the team is reachable; one customer reported a missed pickup and unanswered calls.
Check labels. For valuable garments, point out fabric and care requirements clearly, especially given a complaint about Prada shirts shrinking.
Plan the visit
Practical details
Mediacast Central Warehouse - 30 - 4 19A St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Dry cleaning
Dry cleaning is the business’s core service, with reviews praising the finish and care given to garments.
Delicate fabrics
Reviews specifically mention careful treatment of delicate fabrics and preserving their size and texture.
Designer clothes
Customers use Probee for designer and high-end garments, although one review says the turnaround can be around three days.
Common Concerns
High cost
One customer found the service expensive and suggested reserving it for items needing substantial care.
Extra fee
A reviewer says requesting second-day delivery can add 50 percent to the bill.
Garment damage
One older complaint says four Prada polo shirts shrank and had buttons destroyed after high-temperature washing.
Pickup failure
A customer reported that no one came to collect the laundry and calls went unanswered for an hour.
Communication issue
One customer seeking facility floor cleaning said the person answering did not speak English.
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The Bottom Line
Probee Dry Clean is a laundry service in Al Quoz that customers use for dry cleaning, pressing, and care of delicate or designer garments. The strongest reviews describe clothes returning fresh, carefully pressed, and unchanged in size and texture. One customer also credited the team with removing stains they thought were beyond saving.
Delicate clothing is the clearest reason to consider Probee. Several reviewers say they trust the business with dresses, luxury items, high-end brands, and other delicate textiles. Cleaning and ironing are both mentioned positively, while recent feedback also points to responsive communication and on-time delivery.
There are practical cautions. One reviewer found the service expensive and said second-day delivery could add 50 percent of the bill. Another reported a serious older incident involving four Prada polo shirts that shrank and lost buttons after high-temperature washing.
Pickup reliability has also been uneven: a customer said nobody arrived and calls went unanswered for an hour. For valuable pieces, confirm the care method, collection arrangements, turnaround, and any delivery surcharge before handing over the garments. A reviewer who trusted Probee with designer clothes said the turnaround was about three days, so it may not suit a last-minute laundry emergency.