Same-Day Delivery
One customer requested a surprise-gift delivery to Khorfakkan that arrived by evening on the same day.
Professional Express Courier Service LLC
Al Qusais
Professional Express Courier Service LLC is a courier service in Al Qusais for sending parcels and documents, including shipments to India and urgent same-day deliveries such as Khorfakkan. Reviews also mention branch-to-branch work between Dubai and Abu Dhabi, though reliability and communication are recurring concerns.
Reputation Score
2.6
★★★☆☆
642 ratings
Source: Google Maps
The Good Stuff
Branch Transfers
A long-term office customer reported that Dubai-to-Abu Dhabi branch deliveries previously ran on time.
Tips for a Better Visit
Confirm Pickup. Get the pickup time confirmed in writing and follow up early; one scheduled 10:00 AM pickup was still absent after an hour.
Request Receipt. Ask for a parcel acknowledgment or receipt at collection, as one customer said they did not receive proper confirmation.
Clarify Fees. Confirm the full delivery cost before sending and tell the recipient not to pay unapproved extras; unexpected charges were reported.
Track Follow-Up. Keep the tracking number and chase the company if promised callbacks do not arrive, rather than relying on one unanswered request.
Plan the visit
Practical details
Al Qusais Industrial Area 3, Behind Kasco Tower Dubai
Al Qusais Ind. Third, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
document pickup for delivery to India
The service is used for document pickups intended for delivery to India, although one reported pickup did not happen after a day.
courier to bangalore
One customer sent a courier to Bangalore and alleged that it was not delivered after a signature was faked.
Common Concerns
Missed Pickups
Reviews repeatedly describe pickups arriving late or not happening, including one document pickup that remained uncollected for a week.
Late Deliveries
A wallpaper shipment marked urgent arrived a week late and was reported damaged.
Poor Support
Customers report unanswered calls, dropped complaints and repeated requests for a tracking number without follow-up.
Staff Conduct
Several reviews describe rude or aggressive interactions with delivery staff and customer support.
Extra Charges
One review says a recipient was asked for unexpected extra money after the delivery fee had already been paid.
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The Bottom Line
Professional Express Courier Service LLC handles parcel and document bookings from Al Qusais, including international shipments to India, urgent deliveries and branch transfers between Dubai and Abu Dhabi. One customer also reported a successful same-day delivery to Khorfakkan, completed by evening for a surprise gift. That positive example sits alongside a much less dependable pattern in the recent reviews.
Customers describe pickups missed for days or a week, deliveries arriving late, and a wallpaper shipment delayed by a week and reported damaged. One Bangalore shipment was alleged not to have been delivered after a signature was faked, which is a serious concern for important documents or parcels. Communication is another weak point.
Reviewers mention unanswered driver calls, staff asking them to repeat tracking details, complaints being cut short, and difficulty reaching a supervisor. Several accounts also describe rude or aggressive behaviour, while others report unexpected payment demands, including extra money requested from recipients after the fee had already been paid. If you book, confirm the pickup time and total charge in writing, request a receipt, and retain the tracking number.
For urgent, valuable or time-sensitive shipments, these reviews suggest having a backup courier option ready.