Accident Repairs
Customers report well-coordinated insurance claims, on-time delivery and good-quality repairs after accidents.
Protouch Auto Care LLC
Industrial Area - Ras Al Khor Industrial Area 2
Protouch Auto Care LLC is a car repair and maintenance workshop in Industrial Area - Ras Al Khor Industrial Area 2. Reviews point to useful everyday work such as oil changes with checks and washing, alongside accident painting and insurance-coordinated repairs.
Reputation Score
4.3
★★★★☆
206 ratings
Source: Google Maps
The Good Stuff
Oil Service
A reported AED 137 oil-change visit included a 10,000 km service, filter replacement, car wash and tyre-pressure check.
Painting Work
One bumper repaint after a small accident took two days and included a full-car clean.
Clean Workshop
A long-term customer specifically described the workshop as neat and clean.
Polite Staff
Reviews describe the workers as polite and professional, with mechanics willing to explain concerns such as front-shock noise.
Friday Opening
One customer noted that the garage was open on Friday, useful when weekday schedules are tight.
Tips for a Better Visit
Confirm Pricing. Before approving work, confirm that the advertised price applies to your engine size and vehicle type.
Get Updates. Ask when your inspection report will arrive and request it in writing; one promised WhatsApp report never came.
Allow Time. Build in extra time for busy periods, since one oil-change customer waited at least an hour during staff shortages.
Compare Parts. For recommended replacement parts, compare the quote with another supplier; one customer reported saving AED 500 elsewhere.
Check Card Fees. If paying by card, ask about any added POS charge before settling the bill.
Friday Visit. Friday may be an option for your visit, as one customer specifically found the garage open that day.
Plan the visit
Practical details
Street 23
Industrial Area - Ras Al Khor Industrial Area 2, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Fri | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 7:00 PM |
| Sun | Closed |
Common Concerns
Communication Delays
Some customers reported unanswered messages, missed follow-ups and promised WhatsApp reports that never arrived.
High Pricing
Several reviews describe repairs or spare parts as expensive; one customer saved AED 500 by buying parts elsewhere.
Waiting Time
A shortage of staff reportedly led to at least an hour of waiting during an oil-change visit.
Repeat Defects
One customer reported an oil-seal leak returning after three days, while another had to come back for a further problem.
Uneven Cleaning
A customer found an advertised wash incomplete, with dust, stains and insufficient interior vacuuming still visible.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 137
oil change for my Chevrolet Cruze
“They charged only AED 137 and provided excellent service, including a 10,000 km oil change, oil filter replacement, interior and exterior car wash, and tyre air pressure check”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Protouch Auto Care LLC is a repair and maintenance workshop in Industrial Area - Ras Al Khor Industrial Area 2. Customers use it for routine oil changes, accident repairs, bumper painting and broader mechanical work. The strongest examples are practical: one oil-change visit included a 10,000 km oil service, filter replacement, interior and exterior washing, and a tyre-pressure check, while an accident repair was coordinated smoothly through insurance and delivered on time.
The workshop also gets credit for a clean premises, polite workers and clear explanations during inspections. A long-term customer said the team had diagnosed a car more sensibly than a dealership recommendation, while other reviews describe reliable servicing over several years. Friday opening was noted by one visitor, which may help with scheduling.
There is a real note of caution around consistency. Some customers report unanswered messages, delayed follow-ups, incomplete washing, high spare-parts pricing and repeat faults. One oil-seal leak reportedly returned after three days, and another customer waited at least an hour during a staff shortage.
Before authorising work, confirm the quote applies to your vehicle, compare expensive parts with another supplier, ask for the inspection report in writing and check whether card payments carry an extra charge.