Clear guidance
Several buyers valued straightforward explanations of project pros and cons before committing to a purchase.
PSI Real Estate
Dubai Hills Estate
PSI Real Estate is a Dubai-based real estate agency serving buyers, renters and investors in Dubai Hills Estate and across the UAE. Reviews highlight help with off-plan and ready-property purchases, project guidance, negotiations and post-purchase support such as furnishing and renting services.
Reputation Score
4.4
★★★★☆
124 ratings
Source: Google Maps
The Good Stuff
Smooth deals
Reviews describe purchases and sales being handled smoothly, including support through complex delays and paperwork.
Strong negotiation
One buyer credited the agent with managing concerns between parties and negotiating successfully through a difficult transaction.
Remote support
An off-plan investor received construction updates by video call and help with handover questions from abroad.
Project choice
Customers mention help comparing and finding projects, including investment opportunities in Ras Al Khaimah and JVC.
Aftercare
Reviews mention assistance beyond purchase, including furnishing and renting support after a building was completed.
Fast follow-up
Some customers report quick, consistent replies and detailed support throughout the property-search process.
Tips for a Better Visit
Confirm listings. Before travelling to a viewing, reconfirm that the advertised unit is still available; one visitor was redirected after arriving.
Document cancellations. If you need a Madmoun listing removed, keep written proof and follow up closely because one cancellation reportedly remained unresolved.
Set contact limits. State clearly that you do not want further marketing and check that your request is honoured; repeated messages were reported after unsubscribing.
Request updates. For off-plan purchases, ask for construction and handover updates; one remote buyer received video-call development details.
Plan the visit
Practical details
Office 104, Building 3
Business Park - Dubai Hills, Dubai
| Mon | 9:30 AM – 6:30 PM |
| Tue | 9:30 AM – 6:30 PM |
| Wed | 9:30 AM – 6:30 PM |
| Thu | 9:30 AM – 6:30 PM |
| Fri | 9:30 AM – 6:30 PM |
| Sat | 9:30 AM – 3:30 PM |
| Sun | Closed |
Popular Mentions
Ready apartment
A customer reported buying a ready apartment with responsive guidance through the process.
International property
One review describes a nearly year-long journey buying and selling international property with back-office support.
Common Concerns
Slow responses
Some reviewers report poor response times, including unanswered calls, emails and listing-removal requests.
Cancellation delays
One property owner said a Madmoun listing was still active after three calls, two emails and two submissions.
Missed appointment
A reviewer described waiting until 19:00 after an appointment was rescheduled and then receiving no reply or attendance.
Unwanted contact
Several reviewers complained about repeated promotional messages or calls after declining contact or unsubscribing.
Listing switch
One viewer said an advertised apartment became unavailable shortly before the meeting and was replaced with a worse option.
DXB
LOCAL
LOCAL
The Bottom Line
PSI Real Estate is a UAE property agency where customers describe buying ready apartments, making off-plan investments, comparing projects and arranging property-related support. Reviews also mention help with international property purchases, negotiations and paperwork, so it may suit buyers who want guidance beyond a single viewing. The strongest feedback is about clear project explanations, transparency and steady follow-up.
One buyer said the agent explained both the advantages and drawbacks before purchase, while another described daily updates and patient negotiation through a long, delayed transaction. Remote investors have also received construction updates by video call, and post-completion support has included furnishing and renting services. The experience is not consistent.
Reviewers report slow replies, unanswered calls and difficulty removing a Madmoun listing even after repeated requests. Another customer waited at a rescheduled appointment until 19:00 without an explanation. There are also complaints about unwanted promotional contact and a viewing where the advertised apartment was replaced after the visitor arrived.
Before committing, reconfirm the unit, appointment and availability in writing. Ask for a complete fee breakdown before a viewing or rent negotiation, and keep written records of cancellation or marketing opt-out requests. Individual-agent experiences appear to vary considerably.