Difficult repairs
A customer says PZM recovered files from an iPhone stuck on the Apple logo after four other shops recommended formatting it.
PZM Computers & Phones Store -New•Used Repair•PC•Build
Al Barsha
PZM is a computer and phone shop in Al Barsha where customers come for repairs, device purchases and trade-ins. Reviews point especially to quick laptop and phone repairs, including difficult cases such as an iPhone stuck on the Apple logo, alongside used laptops and newer phones.
Reputation Score
4.9
★★★★★
1,039 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
Several reviews describe quick repairs; one customer says a laptop screen was fixed in under five minutes.
Used laptops
Reviews describe a strong second-hand laptop selection, including a mint-condition model with 16GB RAM, an 11th-gen i7 and a 1TB drive.
Console repairs
PZM repaired PS5 and PS4 problems quickly; one PS5 review specifically mentions replacing an HDMI port when the display stopped showing.
Rare parts
A gaming-laptop customer says the shop fixed a machine that needed rare spare parts, useful for repairs beyond routine screen or battery work.
Trade-ins
Customers report fast inspections and immediate payment when selling phones or other electronics.
Tips for a Better Visit
Ask warranty. For screen replacement, ask what cover or remedy applies before agreeing, since one replacement reportedly developed a fault after two weeks.
Check trade-in. If selling a device, ask about the inspection and payment process; a review specifically reports a fast inspection and instant payment.
Ask availability. For a specific laptop, phone or spare part, ask what is currently in stock; one review says a laptop had to use rare spare parts.
Plan the visit
Practical details
Union Coop - Ground Floor - Shop 03 Hessa St
Al Barsha Third - Al Barsha, Dubai
| Mon | 10:00 AM – 11:30 PM |
| Tue | 10:00 AM – 11:30 PM |
| Wed | 10:00 AM – 11:30 PM |
| Thu | 10:00 AM – 11:30 PM |
| Fri | 10:00 AM – 11:30 PM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
iPhone 13 pro screen
One customer says an iPhone 13 Pro screen was replaced within 20 minutes and cost less than an Apple Store replacement.
MacBook Pro
Customers mention MacBook repair, including a 2011 MacBook Pro updated with a fresh Mac OS version.
gaming PC build
Reviews identify gaming PC builds as one of the shop's uses, alongside parts and repair support.
iPhone 15 pro
A customer reported buying an iPhone 15 Pro below the market rate and receiving free accessories.
Common Concerns
Screen failure
One customer says a replacement screen began shaking after two weeks and reports that the shop did not provide a solution.
Software gap
A customer was told Microsoft installation on a MacBook was possible, but the shop could not complete it after a nearly hour-long visit.
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The Bottom Line
PZM is a practical tech stop in Al Barsha for repairing, buying and selling devices. The reviews cover laptop repairs, iPhone screen work, MacBook fixes, PS4 and PS5 repairs, used laptops, new and used phones, accessories and gaming-PC components. It is worth considering when speed matters: customers describe a laptop screen repair taking under five minutes, PS5 repairs completed quickly and an iPhone 16 Pro restart problem resolved after two other shops failed.
The more unusual repair stories are the strongest reason to look closer. One customer says PZM recovered files from an iPhone stuck on the Apple logo without reformatting, while another says they repaired an iPhone 15 with water damage after two shops returned it unfixed. Used-device shoppers may find good value too, including a mint-condition laptop with 16GB RAM, an 11th-generation i7, a 1TB drive and a good GPU.
There is one clear caution: a customer reported that a replacement screen began shaking after two weeks and said the shop did not offer a solution. Software support also deserves a check beforehand; a promised Microsoft installation on a MacBook could not be completed. Ask about the exact repair, parts and warranty before handing over your device.