Charcoal Chicken
Green chilli charcoal chicken is repeatedly described as tasty, filling and good value, with one review calling it a must-try.
Qasr Al Jabal
Dubai Production City
Qasr Al Jabal is a casual cafeteria in Dubai Production City for quick bites, takeaway meals and delivery. Reviews highlight the green chilli charcoal chicken and paratha sandwiches, while the informal setting and budget focus come with uneven food quality and service.
Reputation Score
3.6
★★★★☆
550 ratings
Source: Google Maps
The Good Stuff
Budget Meals
Several reviews describe the food as pocket-friendly, including meals with milkshakes and other items under AED100.
Karak Tea
Saffron karak tea and coffee both receive specific praise as drinks worth trying with a quick meal.
Parking Access
A review notes that the branch is at a petrol station with ample parking, useful for a quick stop or takeaway.
Tips for a Better Visit
Prefer Pickup. For greater control over timing, choose takeaway rather than delivery; several reviews report waits of one hour or more.
Avoid Lunch Rush. Visit outside the lunch peak if possible, since one review says delivery traffic creates long waits at lunchtime.
Check Freshness. Inspect hot dishes and sides before eating, especially hummus and sandwiches, after reports of spoiled or bad-smelling food.
Confirm Order. Repeat the order and check the bill before paying; customers report forgotten items, substitutions and being charged for an undelivered tea.
Use Parking. The petrol-station setting has ample parking, making a quick in-person stop more practical than waiting for delivery.
Plan the visit
Practical details
Parking lot
Me'aisem First - Dubai Production City, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Food Safety
Multiple customers reported spoiled or bad-smelling food, including hummus, a boiled egg sandwich and charcoal chicken.
Long Delays
Delivery complaints include waits of more than an hour, a two-hour wait and orders reportedly being forgotten.
Inconsistent Food
Taste and cooking vary by day: beef biryani was called excellent when well cooked but not consistent, while other dishes were bland or dry.
Poor Service
Reviews repeatedly describe rude or unprofessional staff, including poor responses to complaints and unclear billing.
Cold Portions
One customer received cold food, found the portion small for the price and experienced slow service.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED20
charcoal - grilled chicken
“You're paying AED20 for charcoal - grilled chicken and expect heaven and earth - some reviewers need to get their head straight”Google review · August 2020
DXB
LOCAL
LOCAL
The Bottom Line
Qasr Al Jabal is a casual cafeteria in Dubai Production City aimed at quick, budget-friendly meals rather than a polished restaurant experience. The clearest reasons to consider it are the green chilli charcoal chicken, paratha sandwiches, karak tea and inexpensive cafeteria-style food. One older review specifically describes charcoal chicken as tasty and reasonably priced, while another says meals with milkshakes can come in under AED100.
The picture is highly uneven. Beef biryani has been called excellent when properly cooked, but another customer found the pieces hard and fatty, and reviews describe the dish as inconsistent. Shawarma has also been criticised as dry and tasteless.
Freshness is the more serious concern: customers reported spoiled hummus, a bad-smelling boiled egg sandwich and spoiled charcoal chicken. These are customer allegations, but they are repeated often enough to take seriously. Service and delivery are the biggest practical drawbacks.
Reported waits range from 55 minutes to more than two hours, with forgotten orders, cold food and missing items. Staff attitude and unclear billing also appear in several complaints. If you go, pickup may be safer for timing; check the order and bill carefully, and consider visiting outside lunch rush.
The petrol-station location reportedly has ample parking.