Warranty Repairs
A Huawei P20 Pro display and back panel were repaired in one day and returned with a six-month warranty.
R3 Factory - Buy, Sell & Repair Pre Owned Electronic Gadgets
Hor Al Anz
R3 Factory is an electronics shop in Hor Al Anz for buying pre-owned gadgets, selling old devices and arranging repairs. Reviews highlight quick fixes with warranties, including a Huawei P20 Pro repaired in one day and used gaming equipment supported after purchase.
Reputation Score
4.7
★★★★★
224 ratings
Source: Google Maps
The Good Stuff
Fast Replacement
A defective Vive Pro 2 base station was replaced within 24 hours.
Laptop Guidance
One laptop buyer received help choosing a suitable model, with clarification and delivery handled through fast responses.
Data Wiping
When buying an old device, the shop helped one customer wipe the data before completing the transaction.
Quick Display Fix
One customer says a display repair was completed in about 10 minutes.
Difficult Repairs
A Dell gaming laptop that several other centres could not fix was repaired here within 10 days.
Negotiable Prices
A customer reported that the sales price was negotiable.
Tips for a Better Visit
Confirm Coverage. Before buying or collecting a device, ask exactly what the warranty covers and how long it lasts.
Test Thoroughly. Test NFC and the screen before leaving with a used phone, since one buyer reported both problems within 80 days.
Request Data Wipe. If selling an old device, ask the shop to wipe your data as part of the handover.
Allow Time. For buyback transactions, allow several days: one customer said the process took three days from order to payment.
Chase Updates. For repair pricing or follow-up, confirm that your message has been received rather than assuming a response is coming.
Plan the visit
Practical details
R3 Factory S03, Alphamed Building Block B 10 18 St Next to Abu Hail Center & Max Showroom Abu Hail, Dubai Tel +971 4 2221211
Hor Al Anz East - Deira, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
iPhone
iPhones are a recurring purchase, with one customer saying this was their third iPhone from the shop.
MacBook Pro
A customer bought a MacBook Pro within budget after receiving help choosing the model.
Apple Watch's battery
The shop replaced an Apple Watch battery, with collection supported by a courier arranged after WhatsApp communication.
Sony ZV 1
A customer bought a Sony ZV 1 at what they described as an amazing price and received a six-month warranty.
Astro A40 with the mixAmp pro TR
The Astro A40 with the mixAmp pro TR was reported as arriving on time, well packaged and without technical issues.
Common Concerns
Unanswered Follow-up
An S22 Ultra owner said repeated requests for screen-repair pricing received no answer.
Early Issues
One used iPhone developed NFC trouble and a green screen within 80 days; the NFC repair took two days.
Staff Complaint
One reviewer described the service as very poor and objected to the staff’s behaviour.
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The Bottom Line
R3 Factory is an electronics shop in Hor Al Anz where you can buy pre-owned phones, laptops and other gadgets, sell an old device for cash or an upgrade, or bring electronics in for repair. Reviews make the repair bench and warranty-backed used stock the main reasons to consider it: a Huawei P20 Pro display and back panel were repaired in one day with a six-month warranty, while an HTC Vive Pro 2 base station was replaced within 24 hours. The range is broader than phones.
Customers mention a MacBook Pro bought within budget, a Sony ZV 1 with a six-month warranty, a camera and two lenses described as flawless, and gaming equipment including a Vive Pro 2 and Astro A40 with MixAmp Pro TR. A gaming laptop that other repair centres, including Dell’s service centre, could not fix was repaired here in 10 days. For selling, one customer says the team wiped data from an old device and gave a fair price; another buyback took three days from order to payment.
Ask exactly what warranty covers and check the device carefully before leaving. One iPhone review describes NFC failure and a green screen within 80 days, while another customer reported no response when seeking S22 Ultra screen-repair pricing. Staff experiences are mostly helpful, but one review alleges very poor behaviour.