Core services
Customers report using it for cheque deposits, cash deposits and cash withdrawals.
RAKBANK ATM - Mall of the Emirates
Al Barsha
RAKBANK ATM in Al Barsha is positioned at Gate 2 on Level 2 of Mall of the Emirates. It handles everyday needs such as cash withdrawal and deposits, with some customers also using it for cheque deposits and finding the menus straightforward when the machine is operating.
Reputation Score
2.7
★★★☆☆
111 ratings
Source: Google Maps
The Good Stuff
Easy menus
One customer found the menus user friendly and completed transactions successfully.
New machine
The updated machine was described as initially slow but later working smoothly.
Foreign currency
Foreign currency withdrawal facility is available, according to one review.
Parking access
The ATM is near the Level 2 C entrance and parking entrance, making it reachable from that side of the mall.
Tips for a Better Visit
Allow time. Avoid relying on it when rushed: one review says the machine is always out of service.
Bring backup. If your card is rejected here, try another ATM; one customer’s card worked elsewhere but not at this machine.
Check deposits. After depositing cash, confirm the machine accepts it and keep the receipt; a customer said a 500 AED deposit became stuck.
Use C entrance. Approach from the Level 2 C entrance or nearby parking entrance rather than the metro side, which requires a longer walk.
Check status. Check whether it is operating before travelling over; a customer found it closed despite the map listing.
Plan the visit
Practical details
Entrance C Level 2 Entrance, Mall of The Emirates - Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Frequent outages
Multiple reviews describe the ATM as out of service or affected by technical problems, sometimes repeatedly.
Card rejection
A C3pay card holder said the updated machine rejected the card, forcing a trip to another ATM with a deduction.
Deposit downtime
The cheque deposit system was reported down for more than a week without a response.
Cash retained
One customer reported that a 500 AED cash deposit was stuck for nearly two months without a proper response.
Long queues
The ATM can become crowded, with one review describing a queue of 100 people when it works.
DXB
LOCAL
LOCAL
The Bottom Line
RAKBANK’s Mall of the Emirates ATM is a useful stop in Al Barsha for everyday banking when it is functioning. Reviews mention cash withdrawals, cash deposits and cheque deposits, while the business description also lists instant cash deposit and mobile payment options. One older review says foreign currency withdrawal is available too.
The location is at Gate 2 on Level 2. The Level 2 C entrance is close to a parking entrance, although metro users may have to walk a little farther. That makes the machine reasonably easy to reach from the mall’s C-side parking, but location is not the main concern here.
Reliability is mixed, and the negative reports are specific. Customers describe repeated outages, loading problems and card-reading failures. A C3pay card holder said the updated machine rejected the card, while another reported a 500 AED deposit stuck inside for almost two months without a proper response.
Cheque-deposit service has also been reported down for more than a week. If you are in a hurry, use a backup ATM or check its operating status first. Expect possible queues: one review describes 100 people waiting when the machine was working.
When operational, some customers found the new interface user friendly and completed transactions without trouble.