Serious Care
A stroke case was stabilised by the next morning after treatment in the emergency department.
Rashid Hospital
Umm Hurair
Rashid Hospital is a government tertiary hospital in Umm Hurair, with inpatient and outpatient care plus a prominent emergency and trauma service. Reviews point to skilled treatment in serious cases and notably attentive ward nursing, while emergency registration and waiting times can be uneven.
Reputation Score
3.5
★★★★☆
1,811 ratings
Source: Google Maps
The Good Stuff
Ward Nursing
Ward 4A reviews describe nurses as attentive, professional and consistently supportive during recovery.
Trauma Support
Patients recovering after accidents or surgery describe hands-on help with mobility, meals, hygiene and daily needs.
Digital Access
Outpatient visitors can pre-register through the Dubai Health app and use a self-service token kiosk.
Clean Facilities
One outpatient review specifically found the hospital spotless, including exceptionally clean washrooms.
Easy Access
Wheelchairs are available at the entrance, and visitors reported both paid valet and ample self-parking.
Modern Equipment
An outpatient reviewer noted modern equipment and a consultation supported by the patient's available medical information.
Tips for a Better Visit
Clarify Documents. At emergency registration, confirm which identity document is accepted before sending someone to retrieve a passport.
Confirm Billing. If uninsured or seeking charity support, ask for the payment terms and eligibility outcome clearly before treatment.
Pre-Register. For outpatient appointments, use the Dubai Health app first, then take a token from the self-service kiosk.
Allow Time. Build substantial time into an emergency visit; one older review says duty changes could slow the process further.
Track Reports. Keep following up on paid medical reports rather than assuming the stated delivery window will be met.
Plan Parking. You can use paid valet parking, self-parking or Uber; wheelchairs are available at the entrance.
Plan the visit
Practical details
315 Umm Hurair - شارع ٢
Umm Hurair Second, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Emergency Delays
Several emergency reviews report waits of roughly three to three-and-a-half hours, including for broken bones and severe pain.
Rude Desks
Registration, reception and assessment desks are repeatedly criticised for dismissive or disrespectful communication.
Billing Uncertainty
A patient without insurance said charity-program assurances were followed by a bill exceeding AED40,000.
Report Delays
A paid medical report was reportedly still missing almost two months after the promised five-to-ten working-day window.
Poor Coordination
Reviews describe unclear directions, shifting instructions and weak coordination between emergency staff, nurses and security.
DXB
LOCAL
LOCAL
The Bottom Line
Rashid Hospital in Umm Hurair is a large government hospital with emergency and trauma care, inpatient wards, outpatient consultations, imaging and surgery. It is worth considering when the medical complexity matters: reviews describe a stroke patient stabilised by the next morning, successful surgery, and strong support through ICU and ward recovery. The clearest strength is ward nursing.
Ward 4A, Ward 6 and Ward 12 reviewers describe attentive help with comfort, mobility, feeding and personal care, while one MRI visitor appreciated the nursing team’s calm support. Outpatient visits can be smoother too: a reviewer pre-registered on the Dubai Health app, took a token from the kiosk and found the hospital spotless, with wheelchairs at the entrance and modern equipment. The main caution is the emergency journey before treatment.
Multiple visitors report waits of three hours or more, unclear queue handling, rude registration interactions and confusion about where to go next. Billing deserves equal attention, especially without insurance; one reviewer reported being left with bills exceeding AED40,000 after receiving unclear charity-program assurances. For routine care, pre-register and allow extra time.
For urgent visits, confirm documentation, payment terms and next steps at the desk rather than relying on verbal promises.