Competitive rates
Customers repeatedly highlight good rates, including a very good rate for Pakistan and a special rate to Egypt.
International City
Redha Al Ansari Exchange in International City handles overseas money transfers and foreign currency exchange, with reviews especially noting competitive rates for Pakistan and India. Customers can also use the branch for services such as Western Union collections and post-paid bill payments.
Source: Google Maps
Customers repeatedly highlight good rates, including a very good rate for Pakistan and a special rate to Egypt.
Several reviews describe the team as polite, cooperative and helpful, including support with a minor Philippines transfer issue.
The branch is used for post-paid bill payments, adding a practical errand beyond sending or receiving money.
One regular customer received a loyalty card and said staff clearly explained its benefits.
A counter employee repaired a damaged 500-dirham note free of charge with special tape so it could be used again.
Allow time. Avoid tight schedules: one customer waited over an hour for a transfer, while another reported a near-20-day resolution.
Confirm hours. Check the branch’s current closing time before travelling, especially late at night; one visitor was turned away at 11:48pm.
Check details. Double-check the recipient bank before submitting a transfer, as one customer said the money was sent to the wrong bank twice.
Ask timing. For larger India IMPS transfers, ask when the funds should be credited; one 90 K INR transfer was still pending after five hours.
Bring documents. For collections, bring your Emirates ID and transfer receipt, and confirm the recipient details before joining the queue.
Plan the visit
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
The branch processes Western Union collections, though one customer reported being refused service after presenting the required documents.
One customer used an IMPS.transaction to India for 90 K INR and reported that the amount was not credited after five hours.
Waiting times can be substantial: one customer waited more than an hour just to transfer money.
Reviews report transfers taking many hours or nearly a day to arrive, including an urgent Pakistan transfer.
One customer said funds were held for nearly 20 days after money was sent to the wrong bank twice.
A Western Union customer said service was refused despite presenting an Emirates ID and transfer receipt.
The Bottom Line
Redha Al Ansari Exchange in International City is mainly used for sending money overseas, receiving transfers and exchanging currency. Reviews are strongest on exchange rates, with customers calling out good rates for Pakistan, India, Bangladesh and Egypt. The branch also handles Western Union collections and post-paid bill payments, while one regular customer appreciated the explanation of its loyalty card.
Staff experiences vary. Many visitors describe the team as polite, cooperative and quick, and one customer said a minor Philippines transfer problem was handled promptly. Another received help repairing a damaged 500-dirham note free of charge.
Those positive interactions sit alongside a few serious complaints, so the experience may depend on the counter and the day. Allow extra time if the transfer is urgent. One visitor waited more than an hour just to send money, while others reported delays of five hours, almost 24 hours or much longer.
A customer also said funds were sent to the wrong bank twice and held for nearly 20 days. Check current closing hours before travelling late, bring the required ID and receipt for collections, and verify the recipient bank details before submitting a transfer.