Insurance Help
Several reviewers say the team liaised with insurers and made third-party or insurance-covered repairs easier to manage.
Regent Mechanical Services L.L.C.
Al Quoz
Regent Mechanical Services L.L.C. is an Al Quoz auto repair shop handling accident-related repairs and broader car maintenance. Reviews are especially useful for people dealing with insurance claims: customers describe clear updates, quick turnaround and, in some cases, major bodywork completed on schedule.
Reputation Score
4.5
★★★★★
594 ratings
Source: Google Maps
The Good Stuff
Fast Turnaround
Accident repairs were sometimes completed quickly, including one front-end repair finished within a week.
Major Repairs
A reviewer reported a full Prado rollover repair, including multiple panels, roof and interior work, completed in the promised three weeks.
OEM Parts
One major accident-repair review says the workshop sourced brand-new authentic OEM parts where replacement was needed.
Clear Explanations
Some customers found the mechanics knowledgeable and straightforward about the work, without pushing unnecessary repairs.
Clean Workshop
A reviewer described the premises as larger and cleaner than many other garages they had seen.
Tips for a Better Visit
Confirm Timing. Get the promised completion date in writing and ask how delays will be communicated; one seven-day promise became 11 days.
Record Fuel. Photograph the fuel gauge at drop-off and collection, since one customer reported losing roughly 40–45 km of range.
Inspect Pickup. Check the bodywork and cleanliness before accepting the car; reviews mention scratches and vehicles being left outside in sun and sand.
Confirm Coverage. Check your insurance policy before approving extensive accident work: one rollover was not covered because off-road coverage was absent.
Request Parts. If replacement parts matter, ask whether they are new and genuine, and have the agreed parts recorded on the repair estimate.
Keep Photos. Take before-and-after photos of accident damage and the car’s condition, as one reviewer used them to assess the completed repair.
Plan the visit
Practical details
Al Quoz Industrial Area 4 Plot No: 369-583
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 5:30 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 5:30 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 5:30 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 5:30 PM |
| Fri | 8:00 AM – 12:30 PM, 2:00 PM – 6:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 5:30 PM |
| Sun | Closed |
Popular Mentions
insurance claim
Customers describe support with the insurance process, including first-time claims and third-party repairs.
door repair
Door damage from an accident was specifically mentioned as an insurance-recommended repair.
oil change
One customer visited for an oil change and commented on the workshop’s customer service and maintenance advice.
Common Concerns
Inconsistent Updates
Some customers reported unanswered calls and messages, with little or no progress information during repairs.
Repair Delays
A few accident-repair customers described missed timelines, including one car left for 20 days before work began.
Fuel Shortage
Two reviewers said their cars were returned with far less fuel than when handed over, including one with only about 10 km of range.
Collection Damage
Some customers reported new scratches or other damage at collection, including a car left outside in sun and sand.
Parts Concern
One reviewer alleged that old parts were repaired and billed as new, raising a serious transparency and safety concern.
DXB
LOCAL
LOCAL
The Bottom Line
C. is an Al Quoz workshop for accident repair, insurance-covered bodywork and general car maintenance. Reviews describe door, bumper, headlight and dent repairs, along with more involved jobs such as a full Prado rollover restoration.
The business-supplied description also identifies body, paint, mechanical and electrical repair as its core scope. For insurance work, the experience can be very smooth. Customers mention third-party claims, insurer coordination, progress photos and repairs completed on schedule; one front-end repair involving a headlight and dent was finished within a week.
Another reviewer said a major rollover job took three weeks as promised, with authentic OEM parts used where replacement was necessary. Some customers also found the mechanics clear about what needed fixing and said pricing was fair. The main caution is inconsistency.
Several recent reviews praise prompt replies and timely delivery, but others describe unanswered calls, repeated “tomorrow” promises, cars waiting weeks before work began, and new scratches or low fuel at collection. Photograph the car and fuel level when dropping it off, confirm the repair timeline and parts in writing, and inspect the vehicle carefully before accepting it. Also check insurance exclusions, especially for off-road incidents.