Claims Support
Insurance procedures are explained clearly, with customers kept informed from accident claim through vehicle collection.
Renault Body Shop - Aweer - AWR Automotive
Ras Al Khor Industrial Area 1
Renault Body Shop - Aweer - AWR Automotive is a car repair and maintenance service in Ras Al Khor Industrial Area 1, handling accident repairs and insurance-related body shop work. Reviews particularly point to clear progress updates, organised claims support and repairs returned within promised timeframes.
Reputation Score
4.7
★★★★★
277 ratings
Source: Google Maps
The Good Stuff
Regular Updates
Customers receive progress updates throughout repairs, including when they cannot travel to Dubai to check in person.
Timely Delivery
Several reviews describe cars being returned on time, including a Renault Koleos delivered as promised.
Neat Work
One customer specifically described the bodywork as neat and well finished, while others called the repair quality flawless.
Helpful Guidance
The team advises customers on repair options and explains what has been done, useful if you are unfamiliar with body shop work.
Flexible Collection
A customer was able to collect a repaired car after duty hours with assistance from the workshop team.
Tips for a Better Visit
Clarify Timing. Ask for the expected repair timeframe and whether an urgent request can be accommodated; one Friday-to-Tuesday turnaround was achieved without a guarantee.
Allow Approval Time. Build extra time into your schedule for insurance approval, which one reviewer said took 20 days.
Request Updates. Ask how progress will be communicated if you live outside Dubai; a Fujairah customer found remote updates especially helpful.
Ask About Options. If you need transport during repairs, ask whether a replacement car is available as part of the accident-repair process.
Confirm Pickup. Confirm the collection time before travelling, particularly if you may arrive after normal duty hours.
Plan the visit
Practical details
شارع المنامة
Ras Al Khor Industrial Area 1, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 6:00 PM |
| Sat | 8:00 AM – 2:00 PM |
| Sun | Closed |
Common Concerns
Approval Delays
Insurance approval took 20 days in one case, adding substantial time before repairs could be expedited.
Higher Cost
One customer found the service expensive compared with other garages.
DXB
LOCAL
LOCAL
The Bottom Line
Renault Body Shop - Aweer - AWR Automotive handles accident repairs and the related insurance procedures in Ras Al Khor Industrial Area 1. Customers describe a process that can include claim guidance, repair updates, advice about a replacement car and collection once the vehicle is ready. That makes it worth considering if you want the repair and paperwork managed in one place rather than coordinating everything yourself.
Communication is the strongest recurring theme. Reviews mention clear explanations from drop-off to pickup, regular progress updates and promised delivery times being honoured. One customer from Fujairah said the updates were especially useful because they could not travel until the car was ready.
Another received the car from Friday drop-off by Tuesday afternoon after asking whether the work could be expedited, although there was no guarantee. There are two cautions to keep in mind. Insurance approval can be the slow part: one review reported a 20-day wait before work could be expedited.
Also, a customer felt the service was expensive compared with other garages. If timing matters, ask for the repair estimate, confirm how claim updates will reach you and check whether a replacement car is available. Collection arrangements are also worth confirming in advance; one customer was helped after closing time, but that should not be assumed as standard.