Fast Resolution
One rent-increase case was resolved within days after the team guided the customer through each step.
Rental Dispute Center Dubai
Deira
Rental Dispute Center Dubai is a government office in Deira for handling rental disagreements. Visitors use it to file disputes, prepare court submissions and seek procedural help with matters such as rent increases, deposits and maintenance claims.
Reputation Score
2.9
★★★☆☆
204 ratings
Source: Google Maps
The Good Stuff
Court Support
A reviewer says the team helped prepare a submission to the court of first instance that led to a favourable judgment.
Clear Guidance
Some visitors received accurate, step-by-step explanations of the procedure.
Respectful Officials
One mixed review found senior management and higher-level officials approachable, calm and respectful.
On-Site IT Help
An IT team member fixed one visitor’s issue at the office without delay.
Tips for a Better Visit
Confirm Costs. Ask for every fee and procedural requirement upfront; one visitor said clearer guidance could have avoided an extra 1,500 dirhams.
Go In Person. For landlord eviction pressure or similar issues, reviews recommend visiting in person rather than relying only on remote support.
Avoid Closing. Do not arrive shortly before closing without confirming the service is still operating; one visitor came 40–30 minutes before 2PM and found staff had left.
Bring Proof. Bring and verify all supporting documents, then confirm they are visible in the case file before a decision is made.
Seek Legal Advice. Treat counter and phone guidance as procedural assistance rather than legal advice, especially for technical claims requiring an expert.
Allow Time. Build in extra time for queues and follow-ups; one visitor waited hours and was told to return another day.
Plan the visit
Practical details
10 3rd St
Riggat Al Buteen, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Conflicting Advice
Phone and email guidance was described as unclear and contradictory, with customers sent from calls to email and back again.
Long Delays
Reviews mention pending requests, delayed refunds and execution payments taking weeks or months without formal updates.
Disorganised Queues
Visitors report unclear queues, handwritten tokens and long waits, including more than 60 people waiting for initial assistance.
Rising Costs
Incomplete guidance can lead to repeat applications, expert fees and substantial additional expense.
Uneven Service
Several reviews describe rude or dismissive frontline interactions, while experiences with senior staff were more positive.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 3,000
appoint an expert
“I then started the process again and paid AED 3,000 to appoint an expert”Google review · June 2026
approximately AED 5,000
court fees, expert fees, and related expenses
“By the end of the process, I had spent approximately AED 5,000 in total between court fees, expert fees, and related expenses, with nothing to show for it except frustration and lost time”Google review · June 2026
3,000 AED
fees and translations
“Spent 3,000 AED for fees and translations”Google review · October 2024
DXB
LOCAL
LOCAL
The Bottom Line
Rental Dispute Center Dubai is a government office in Deira for people handling rental disagreements, including filing a case, preparing a submission to the court of first instance, and seeking help with typing applications. Reviews also mention guidance on rent increases, eviction pressures, deposits and maintenance disputes. The strongest experiences are highly practical: one tenant says a rent-increase case was resolved within days, while another credits the team with helping prepare a successful court submission.
Some visitors also report patient, respectful support from senior officials or individual service desks. That consistency is not guaranteed. The main risk is navigation.
Phone and email advice is described as conflicting, calls can be unclear or unanswered, and visitors report being passed between departments. At the office, queues may be unclear; one visitor encountered handwritten tokens, while another reported waiting more than 60 people with only two staff initially assisting. Processing and refunds can also take weeks, and fees can mount when guidance is incomplete.
One maintenance dispute involved AED 3,000 for an expert and roughly AED 5,000 overall, according to the reviewer. Go prepared with documents, confirm every procedural requirement in writing, and ask for the full cost upfront. If your issue cannot be completed online, allow time for an in-person visit rather than arriving close to closing.
Treat frontline guidance as procedural help, not legal advice.