Easy Booking
One reviewer found the app quick to use, with a booking ID and payment receipt emailed immediately.
Rentals Dubai - DSOA, Dubai - UAE
Dubai Silicon Oasis
Rentals Dubai - DSOA is a car leasing service offering bookings from one day to 36 months, including monthly rentals through an app. Customers can arrange collection or paid drop-off, with vehicles supplied through partner rental and leasing companies in Dubai Silicon Oasis.
Reputation Score
2.6
★★★☆☆
564 ratings
Source: Google Maps
The Good Stuff
Flexible Terms
The stated offering covers short rentals through longer leases, from one day up to 36 months.
Polite Support
One customer reported that their concerns were answered politely and described the assistance as professional.
Tips for a Better Visit
Confirm Refunds. Ask for the deposit timeline in writing and follow up by email; one reviewer says firm consumer complaints prompted a refund.
Check Renewal. Get the return and non-renewal date confirmed before booking ends, as one customer was charged another month after returning early.
Inspect Handover. Photograph the car and have every existing mark recorded at handover, especially if delivery occurs in poor light.
Verify Availability. Call before paying or travelling to collect the car; one reservation was confirmed online even though the vehicle was unavailable.
Read Conditions. Check mileage, fine, cancellation and deposit clauses before signing; a customer disputed an AED 1-per-kilometre charge that was not explained.
Check Safety. Test the vehicle and confirm emergency support works before driving away; one replacement car had a serious tyre issue.
Plan the visit
Practical details
A5, Dubai Digital Park
Dubai Silicon Oasis - Industrial Area, Dubai
Popular Mentions
Drop-off
Customers can choose vehicle drop-off for an additional fee instead of collecting the car themselves.
Replacement vehicle
Replacement vehicles appear in reviews involving faults or unavailable cars, with the handover experience varying considerably.
Common Concerns
Deposit Delays
Security deposits are repeatedly reported as taking well beyond the stated 30-working-day period, with one refund taking over three months.
Unexpected Charges
Reviews describe extra rental months, auto-renewals and card deductions after cars were returned or cancellation was requested.
Poor Communication
Email, WhatsApp and phone follow-ups are often described as slow or unanswered, especially when customers request refunds.
Late Delivery
Several bookings arrived late; one delivery scheduled for 9am arrived six hours later.
Unclear Terms
Customers report unfamiliar mileage, fine and cancellation charges, sometimes without receiving a clear contract or explanation.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1,500 AED
security deposit
“I rented an MG ZS, the full amount + 1,500 AED deposit was charged prior to delivery, and the car was never delivered! On the day of the scheduled delivery I was chasing the customer care team but it was a real challenge”Google review · August 2022
1000AED
security deposit
“After a 1 month car rental, I returned the car to the same condition as I received it (Diamond Lease confirmed this), then I waited for the 30 day period for my security deposit of 1000AED to be returned”Google review · July 2023
DXB
LOCAL
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The Bottom Line
Rentals Dubai - DSOA is a car leasing service for short bookings and longer monthly arrangements, with the business describing terms from one day to 36 months. Reviews mention booking through the app, collecting cars from partner agencies and paying for drop-off, rather than dealing with a single in-house fleet. The app can be straightforward: one customer received a booking ID and payment receipt immediately, and another reported a positive experience with polite phone support.
That is the more encouraging side of the service, but it is not the dominant pattern in the supplied reviews. The main risk is cash flow after the booking. Customers repeatedly describe AED 1,000–1,500 security deposits taking 30 working days, two months or even more than three months to return.
There are also reports of automatic renewals, extra monthly charges after returning a car, unexplained mileage or fine fees, and cancellation deductions. Delivery is another weak point, with cars arriving hours late or not being available despite online confirmation. If you proceed in Dubai Silicon Oasis, confirm vehicle availability, return dates and every fee in writing.
Photograph the car at handover, keep the contract and return proof, and do not rely on a phone promise for a refund or cancellation.