Helpful doctors
Several reviews describe the doctors as friendly, kind and helpful, including care for back pain and general consultations.
Right Health Karama Medical Center (Grand City Mall branch, Al Quoz) Dubai
Al Quoz
Right Health Karama Medical Center is a medical clinic at the Grand City Mall branch, Al Quoz. Reviews point to ENT consultations and dental care, including a tooth extraction that one patient described as smooth and painless, though front-desk delays can affect the visit.
Reputation Score
3.1
★★★☆☆
112 ratings
Source: Google Maps
The Good Stuff
Dental care
A patient said a tooth extraction was surprisingly smooth and painless, with friendly staff helping them feel at ease.
ENT access
Patients have mentioned getting help with ENT consultations, including visits without an appointment or with an incorrect referral.
Emergency help
One review says the front desk acted quickly to ensure an emergency patient was attended to.
Nursing care
A patient who visited three times praised the nursing and reception teams, and described the doctors as kind.
Tips for a Better Visit
Call first. Call before travelling to check that the system is working and patients are being accepted; one visit found the clinic unable to process patients.
Confirm timing. Confirm the doctor’s schedule and shift-change timing before going, as one patient waited 30 minutes without being told no doctor was available.
Allow extra time. Build in a substantial time buffer: reviews mention queues for registration, consultation, pharmacy and collecting a leave certificate.
Check diagnostics. Ask where any scan or specialist appointment will happen before paying or travelling; one review says orthopaedics and diagnostics were at another branch.
Confirm appointment. If you are running late, call the clinic and confirm the doctor will still see you; a six-minute delay resulted in the doctor leaving.
Plan the visit
Practical details
First floor, Grand city mall
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Common Concerns
Long waits
Waiting is the main recurring problem: reviews mention more than an hour after consultation, two-hour waits and even longer delays.
Slow registration
Simple registration has reportedly taken an hour, before the doctor consultation even begins.
Poor communication
Patients report not being told about shift changes, doctor departures or appointment timing, leaving them waiting unnecessarily.
Rude reception
Multiple reviews describe the reception team as rude, slow or unprofessional, which can make an already difficult visit more stressful.
System delays
One patient arrived with a high fever but was told the system was down and that no patients were being accepted.
DXB
LOCAL
LOCAL
The Bottom Line
Right Health Karama Medical Center’s Grand City Mall branch, Al Quoz, handles general medical visits and is mentioned in reviews for ENT consultations, back-pain treatment and dental work. One patient described a tooth extraction as surprisingly smooth and painless, while other reviews praise kind, helpful doctors and nursing care. The experience at the front desk is much less consistent.
Some patients report friendly, efficient help, including support with an emergency visit or an ENT consultation without an appointment. However, the larger pattern is slow registration, unclear communication and queues that continue after seeing the doctor. Reviews mention waiting more than an hour after consultation, a 30-minute delay during shift change and long pharmacy or certificate queues.
Confirm the doctor’s schedule before setting out, especially if your appointment is late in a shift, and call ahead to check that the clinic’s system is working. One patient with a high fever arrived when no patients were being accepted because the system was down. Also ask where diagnostics or specialist services will take place: a review says the orthopaedic doctor and diagnostic centre were at Al Quoz Mall rather than this branch.
It is worth allowing plenty of time and clarifying the process at reception before you commit to the visit.