Ultrasound Care
Ultrasound staff were praised for explaining findings clearly and adapting the procedure when a clearer view was needed.
Right Health Karama Medical Centre (Al Quoz Mall branch)
Al Quoz
Right Health Karama Medical Centre’s Al Quoz branch is a medical clinic for consultations and diagnostic imaging, with reviews particularly highlighting its ultrasound and X-ray services. Patients also mention doctors and nurses who explain procedures carefully and help make examinations feel more manageable.
Reputation Score
3.3
★★★☆☆
185 ratings
Source: Google Maps
The Good Stuff
X-ray Service
Several reviews describe the X-ray team as professional, respectful and efficient, with one patient reporting a quick procedure and little waiting.
Clear Doctors
Patients say doctors took time to explain diagnoses, treatment options and next steps rather than rushing through every consultation.
Kind Nurses
Nursing staff were described as kind, professional and reassuring during visits and diagnostic procedures.
Tips for a Better Visit
Reconfirm Times. Reconfirm the exact appointment time on the day, as one patient arrived at 5:45 PM after being told the previous day that 3–7 PM was fine.
Check Cutoffs. If insurance approval delays an X-ray, ask whether the imaging department will still accept you before waiting; one patient was turned away at 6:42 PM.
Allow Time. Build in extra time for consultations and approvals; reviews mention waits of 30 minutes, 40 minutes and longer.
Confirm Reports. For report updates, confirm the clinic’s preferred contact route rather than relying only on calls, since one reviewer made more than 10 unanswered calls.
Plan the visit
Practical details
Mall - 17B St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Popular Mentions
X-ray department
The X-ray department is often described as efficient and reassuring, although one review reports a problem near closing time.
RBS - Glucose Blood test offer
A review mentioned a promotional RBS glucose blood test offer at AED 10.
Marvelous health
The review listed Marvelous health as one of the clinic’s promotional health-check packages.
Splendid health
The review listed Splendid health as a promotional health-check package.
Basic health
The review listed Basic health as a lower-priced promotional health-check package.
Common Concerns
Reception Issues
Reception service is inconsistent, with repeated complaints about rude behaviour, poor communication and staff not taking patient concerns seriously.
Long Waits
Reviews report waits ranging from 30 minutes to more than an hour, including occasions when the doctor did not arrive as expected.
Poor Coordination
Appointment times, insurance approvals and department hours have sometimes been handled inconsistently, leading to repeat visits and wasted leave.
X-ray Timing
One patient was sent for an X-ray after waiting for insurance approval, then turned away at 6:42 PM despite stated department hours until 7:00 PM.
Hygiene Concern
A reviewer left because they found the facility insufficiently clean and poorly maintained, contrasting it unfavourably with another branch.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 10
RBS - Glucose Blood test offer
“Amazing stuff very supportive and they have RBS - Glucose Blood test offer (AED 10) for today”Google review · June 2026
DXB
LOCAL
LOCAL
The Bottom Line
Right Health Karama Medical Centre’s Al Quoz Mall branch is used for medical consultations and diagnostic testing, especially ultrasound and X-rays. Reviews are strongest when they describe the clinical interaction: ultrasound staff explaining the process gently, radiology technicians making X-rays quick and comfortable, and doctors taking time to explain diagnoses and treatment options. Nursing staff also receive warm feedback.
The main reservation is not the clinical care but the front-of-house process. Patients describe reception as inconsistent, with some reporting helpful and efficient assistance while others experienced rude behaviour, unanswered calls or unclear information. Appointment times have been mixed up, and insurance approval can add another wait before imaging.
One patient was directed to X-ray at 6:42 PM but was told the department was already closed, despite stated hours until 7:00 PM. Plan extra time, reconfirm appointments and ask about imaging cutoffs before waiting through approval. Reported promotions included an AED 10 RBS glucose blood test, plus health-check packages priced at AED 99, AED 149 and AED 199; treat these as review-dated offers rather than a current price list.
A separate review also raised concerns about cleanliness, so expectations may vary by visit.