Clean cars
Cars are repeatedly described as clean, new or well-maintained, with one minor vehicle issue resolved by an immediate replacement.
Ritz Rent A Car - Car rental in Dubai
Deira
Ritz Rent A Car is a Dubai car rental agency in Deira, with economy, luxury and SUV vehicles for short or longer rentals. Reviews highlight clean cars, quick paperwork and practical delivery or pickup, including an 11-seater Staria for larger groups.
Reputation Score
4.9
★★★★★
204 ratings
Source: Google Maps
The Good Stuff
Quick process
Several renters completed the paperwork, pickup or booking quickly; one had the car ready within 30 minutes after sending licence and passport copies.
Transparent billing
Reviews mention clear invoices, prices with insurance, no hidden charges and prompt deposit returns.
Flexible returns
Late returns and location-based delivery or pickup were accommodated, including a morning return after the office had closed at night.
WhatsApp support
Customers received car lists, prices and quick answers through WhatsApp, making remote booking easier.
Broad selection
The reviews name vehicles ranging from Hyundai Elantra and Mazda 6 to Nissan Patrol, Kia Sportage and an 11-seater Staria.
No-deposit option
Some customers specifically chose the company because they accepted rentals without a deposit.
On-time delivery
Customers reported vehicles being delivered and collected on time, including hotel delivery and return pickup.
Tips for a Better Visit
Confirm mileage. Ask about the mileage allowance before booking: one review says the quoted package included 250 KM daily mileage.
Check fuel. Photograph the fuel gauge at handover, since one customer received the vehicle near empty.
Use WhatsApp. Message ahead for the vehicle list and prices; a renter received both there before sending licence and passport copies.
Arrange delivery. Ask whether delivery and collection can be arranged at your location; one renter had the car brought to a hotel and picked up later.
Clarify tolls. Check the toll settlement terms: one customer paid toll charges plus a 1 AED service charge for each toll.
Discuss returns. If your timing is late, ask about return arrangements in advance; one renter returned the car the next morning after the office closed.
Plan the visit
Practical details
Omar Bin Al Khattab St
Al Murar - Deira, Dubai
| Mon | 8:30 AM – 10:00 PM |
| Tue | 8:30 AM – 10:00 PM |
| Wed | 8:30 AM – 10:00 PM |
| Thu | 8:30 AM – 10:00 PM |
| Fri | 8:30 AM – 10:00 PM |
| Sat | 8:30 AM – 10:00 PM |
| Sun | 8:30 AM – 10:00 PM |
Popular Mentions
Hyundai Palisade
The Hyundai Palisade was rented for a few days and praised for its condition and the staff’s explanations.
Chevy Grove
One customer used a Chevy Grove for a month without reporting any issues.
Common Concerns
Fuel level
One renter received the car with a nearly empty fuel tank, so check and document the level at handover.
Discount comparison
One review says the company can cost a little more than discount rental firms, though the customer linked that to fewer unforeseen costs.
WhatsApp wording
A customer initially hesitated because of the writing style used in WhatsApp messages before finding the in-person team helpful.
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The Bottom Line
Ritz Rent A Car is a Deira-based Dubai rental agency with daily, weekly and monthly options. The reviews point to a straightforward experience: clean, well-maintained cars, fast paperwork and responsive communication, with delivery and pickup sometimes arranged at the customer’s location. It is worth considering if you value clear dealings over chasing the very cheapest headline rate.
The fleet mentioned by customers includes an 11-seater Staria, Kia Sportage, Nissan Patrol, Hyundai Elantra and Hyundai Palisade, so there are choices for family trips, business travel and ordinary commuting. One renter had a car ready within 30 minutes after sending licence and passport copies; another reported an immediate replacement when the first vehicle developed a minor issue. Before collecting the car, confirm the fuel level, mileage allowance, toll charges and deposit terms in writing.
A review reports 250 KM of daily mileage and a 1 AED service charge for each toll, while another customer received the car with a nearly empty tank. Some renters were accepted without a deposit, and late return arrangements were possible, but these details should be confirmed for your booking. A few reviewers felt the price could be slightly above discount competitors, although they associated that with transparent billing and fewer unexpected costs.