Family facilities
Three adult pools, a mini water park and separate play areas give families plenty to do on-site.
Palm Jumeirah
Rixos The Palm Hotel & Suites is an upscale all-inclusive hotel on Palm Jumeirah, with spacious rooms, pools and a private beach. Reviews make its family facilities a clear draw, especially the kids’ club, children’s water play area and broad choice of restaurants.
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Three adult pools, a mini water park and separate play areas give families plenty to do on-site.
The kids’ club runs varied daily activities, including creative sessions, sports, games and face painting.
Guests describe varied all-inclusive dining across buffet, Italian, Turkish and steak-focused restaurants.
Toro Loco is repeatedly praised for well-cooked steaks and attentive service.
Suites and rooms are often described as large, clean and comfortable, including a massive two-bedroom suite.
The beach is described as spacious, clean and well maintained, with plenty of loungers.
Reviews describe careful preparation for children with allergies and a coeliac guest at the restaurants.
Book longer. Book at least four nights if you want time to use the full restaurant programme; one guest missed options on a three-night stay.
Check closures. Before paying, ask which restaurants and buffets will be open during your dates, especially at weekends or during renovation.
Plan transport. The hotel is at the end of the Palm, so allow extra travel time and consider Uber or the hotel car if taxis are scarce.
Flag allergies. Tell the restaurant team about allergies when ordering and ask them to communicate the request to the chef.
Plan the visit
The buffet restaurant is praised for its wide selection, sensible menu rotation and accommodating approach to special requests.
Guests highlight delicious Italian food, menu guidance and attentive service, including careful handling of dietary needs.
Reviews mention made-to-order steak, kebabs and fresh pasta alongside prepared dishes.
One review says guests received free access to the Atlantis waterpark via the shuttle bus.
One review says guests staying three nights were not entitled to restaurant access, while another reports weekend closures without prior notice.
A recent guest reported stained hallway carpet, a musty-smelling room, dirty sofa cushions and rubbish outside rooms.
One otherwise positive review found the beds a little squeaky.
A family felt the resort lacked enough age-appropriate entertainment for children aged 10–14.
One family found the main restaurant’s pastry and dessert selection below expectations for taste and quality.
The Bottom Line
Rixos The Palm Hotel & Suites is a large all-inclusive resort on Palm Jumeirah that comes through especially strongly for family holidays. Guests can spend the day between the private beach, three adult pools and children’s water-play areas, then use the kids’ club for creative activities, sports, games or face painting. The resort also provides complimentary Atlantis waterpark access according to one review.
Food is a major part of the stay. A La Turka is a buffet favourite for its wide selection and rotating menu, while L’Olivo is praised for Italian meals and Toro Loco for steaks. Turquoise also gets positive mention for made-to-order dishes, including grilled steak, fish, kebabs and fresh pasta.
Dietary requests received careful attention in several reviews, including allergy-safe meals and support for a coeliac guest. The overall picture is very positive: rooms are generally spacious and clean, the beach has plenty of loungers, and poolside service is often attentive. Still, check the dining schedule before booking.
One guest was told three-night stays lacked restaurant access, while another arrived during a buffet renovation without warning. The hotel sits at the Palm’s far end, so taxis can occasionally be inconvenient. Reviews also flag ageing beds, isolated maintenance issues and limited activities for teenagers.