Quiet resolution
A subtle Cullinan wind-noise issue was investigated with a test drive and completely resolved within two days.
Rolls-Royce Motor Cars Dubai
Al Quoz
Rolls-Royce Motor Cars Dubai is the official Rolls-Royce dealer in Al Quoz, with a showroom for exploring models and a service centre for ownership support. Reviews highlight calm visits, detailed vehicle specification, Cullinan deliveries and hands-on aftersales troubleshooting.
Reputation Score
4.5
★★★★★
213 ratings
Source: Google Maps
The Good Stuff
Detailed buying
One buyer praised the attention to detail from designing a car through delivery, with patient answers throughout the wait.
Welcoming setting
Reviews describe a calming showroom atmosphere, including a beautiful newer showroom and a relaxed visit.
High tea
A Cullinan delivery included high tea hospitality that the customer’s family particularly enjoyed.
Bilingual communication
A first-time buyer found the purchase smoother because a representative communicated fluently in English and Chinese.
Careful explanations
A showroom visit included a detailed explanation of new models and the electric cars replacing a discontinued model.
Tips for a Better Visit
Book ahead. Make an appointment if possible: one review says appointments help staff respect your time.
Confirm timelines. Before ordering or servicing, ask for a clear delivery date and update process, as one customer reported unexplained delays.
Allow time. Leave extra time when collecting a vehicle; one customer waited 40 minutes and had to look for the car in the parking area.
Check condition. Inspect the vehicle before leaving and raise any cleanliness issue immediately, after a review found the interior very dirty.
Ask alternatives. If you have a discontinued model in mind, ask about its replacement and the electric cars now available.
Plan the visit
Practical details
Sheikh Zayed Road - E11, Between 2 and 3 Interchange, Al Quoz 1
Al Qouz First - Al Quoz, Dubai
| Mon | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
| Tue | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
| Wed | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
| Thu | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
| Fri | 9:30 AM – 12:30 PM, 2:30 PM – 4:30 PM, 9:00 PM – 12:00 AM |
| Sat | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
| Sun | 10:00 AM – 4:00 PM, 9:00 PM – 12:00 AM |
Popular Mentions
Cullinan Series II
A customer purchased a first Rolls-Royce in Dubai through the dealer and later used the service centre for a minor refinement issue.
custom built
The showroom is mentioned as a place to design a custom-built Rolls-Royce and follow the order through delivery.
Common Concerns
Delivery delays
One customer reported unreasonable delivery delays and recurring faults without clear justification or reliable management access.
Long collection
A customer waited 40 minutes to collect a car and eventually searched for it in the parking area.
Poor welcome
One showroom visitor waited three hours for a promised manager and said the visit did not feel welcoming.
Vehicle cleanliness
A review reported receiving a car with a dirty interior.
Uneven service
Although many reviews praise the team, some customers describe dismissive or rude handling before purchase.
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The Bottom Line
Rolls-Royce Motor Cars Dubai is the official dealer in Al Quoz, combining a showroom visit with vehicle purchasing, specification and aftersales support. Customers mention exploring Cullinan models, arranging custom-built cars and learning about newer electric cars when an earlier model has been discontinued. The showroom experience is often the strongest part.
Reviews describe a calming atmosphere, polite welcomes, coffee and, for one Cullinan delivery, high tea enjoyed by the customer’s family. Another buyer appreciated clear English-and-Chinese communication during a first Rolls-Royce purchase. The setting is geared towards a considered, detail-heavy buying journey rather than a quick browse.
Aftersales can be excellent when the process runs well. One Cullinan owner’s subtle passenger-side wind noise was investigated through a joint test drive and resolved within two days. But the feedback is uneven: other customers report unexplained delivery delays, recurring faults, a 40-minute collection wait and difficulty reaching a responsible manager.
One review also mentions a dirty interior at handover. Book ahead where possible, confirm delivery or service timelines in writing, and leave time to inspect the car before driving away. If your preferred model is no longer available, ask the team to explain the replacement range rather than assuming the original specification remains current.