Good location
Guests often like the location, though the nearest metro station may require a walk.
Deira
ROYAL CONCORDE HOTEL&SUITE is a Deira hotel with apartment-style rooms, a downstairs restaurant and a location guests often find convenient. Some reviews mention good-value family stays, suite rooms and helpful staff, but the property’s condition and even its operating status have varied sharply.
Source: Google Maps
Guests often like the location, though the nearest metro station may require a walk.
Some guests describe the staff as kind, helpful and attentive during their stay.
One guest described the suite room as an awesome experience.
Breakfast received strong praise from at least one guest.
One review specifically described the parking and rooms positively.
Confirm status. Check directly that the hotel is operating before booking; one review found it closed and apparently changing ownership.
Check utilities. Ask about working air-conditioning and regular water before arrival, as outages were reported for a month.
Clarify fees. Confirm the deposit and extra charges in writing; one guest reported an unmentioned 500dhs deposit and 30dhs charge.
Verify parking. Ask whether parking is available for your dates, since reviews conflict and one guest said it was not provided.
Check amenities. Confirm pool and gym access for apartments rather than assuming hotel facilities are included.
Plan transport. Allow extra time for the metro: one guest estimated a 15-minute walk from the hotel.
Plan the visit
The pool is a named hotel amenity, but reviews report that it was closed or not working.
A three-bedroom apartment is mentioned, with one guest specifically reporting cockroaches in it.
A family of three reported being placed in a particularly small deluxe room.
Apartment guests reported that access to the gym and swimming pool was not permitted.
Multiple reviews report cockroaches in rooms, including a three-bedroom apartment.
Reviews report recurring problems with air-conditioning, water and electricity.
Lift outages have forced guests to use the stairs, including for two days at a time.
The swimming pool was reported closed or unusable, disappointing guests travelling with children.
Front-desk service ranges from friendly to rude, with one guest describing a condescending night receptionist.
The Bottom Line
ROYAL CONCORDE HOTEL&SUITE is a Deira hotel with apartment-style rooms, a downstairs restaurant and a location many guests find convenient. Reviews mention family stays, suite rooms and helpful staff, while a few guests describe good value and good food and service. The experience is notably uneven.
Positive stays mention kind staff, an “awesome” suite room and food being heated on request. Breakfast gets both praise and sharp criticism: one review calls it great, while another rates it at a 1-star level. A three-bedroom hotel apartment is mentioned, but a family of three found a deluxe room extremely small.
The serious cautions are maintenance and cleanliness. Reviews report cockroaches, dirty carpets, foul smells, broken toilets, unreliable air-conditioning, water and electricity, plus lifts that stopped working. The swimming pool was reported closed or unusable, and apartments were reportedly barred from using the gym or pool.
Front-desk experiences range from friendly to rude, with a one-hour check-in wait and an unexpected 500dhs deposit reported. Before booking, confirm that the hotel is operating, then ask about utilities, pool access, parking and every deposit or fee. Also check the metro distance; one guest estimated a 15-minute walk.