Luxury Repairs
A Lamborghini Urus A/C fault was accurately diagnosed, repaired to a high standard and returned working properly.
Royal Swiss Auto Service Center Al Quoz, Dubai. Best Luxury Car Service Center UAE.
Al Quoz
Royal Swiss Auto Service Center is an auto repair shop in Al Quoz handling routine maintenance and repairs for luxury, European, Japanese, American and electric cars. Reviews highlight work such as Lamborghini Urus A/C repairs and scheduled inspections, though turnaround and warranty experiences vary sharply.
Reputation Score
4.0
★★★★☆
597 ratings
Source: Google Maps
The Good Stuff
Thorough Inspection
One first check-up included a detailed inspection, with minor issues explained before they became larger problems.
Clear Updates
A customer with a warranty-covered car reported receiving service updates, a completed software update and a cleaned vehicle.
Helpful Support
Several reviews describe individual advisors and front-desk staff as supportive, attentive and willing to resolve issues quickly.
Tips for a Better Visit
Avoid Peaks. Avoid busy Saturday mornings if possible: one review described 80 cars in service and an oil change delayed until Monday.
Confirm Timing. Get the promised completion time in writing and allow extra time; a four-hour estimate reportedly became seven hours.
Clarify Warranty. Ask which parts, labour and consumables are covered before authorising work, since customers reported unexpected fees and exclusions.
Check Delivery. Inspect the car before leaving and verify requested items such as tyre pressure, warning lights and the wash were completed.
Track Updates. Keep your own record of calls and promised updates; several customers said they had to chase basic information about their vehicles.
Plan the visit
Practical details
46FF+RJ6 - 13C St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
oil change
Oil changes are a recurring reason for visits, although reviews differ widely on turnaround time and value.
Platinum warranty package
Customers mention the Platinum package in connection with warranty repairs, coverage questions and service delays.
Diamond package 5 years
One customer said their warranty-covered service was handled under a five-year Diamond package.
Common Concerns
Long Delays
Routine work can take far longer than quoted: one oil-only service booked for Saturday was completed on Monday.
Poor Communication
Many customers report unanswered calls, missing updates and difficulty reaching service advisors or the call centre.
Warranty Disputes
Reviews describe unclear exclusions, extra charges and warranty claims that were denied or left unresolved.
Crowded Workshop
High volumes appear to affect organisation and waiting times; one Saturday review counted around 80 cars being serviced.
Dirty Returns
Multiple customers say cars were returned dusty or with an incomplete wash after service.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
2364 Dhs
service
“Today i spend 2364 Dhs for a service and changed some important oil in the car”Google review · June 2026
900 dirhams
oil change
“I yas waiting for 5 hours to get my car back , and they just changed oil ! It costed me 900 dirhams”Google review · May 2026
1000 AED
service
“Who charges 1000 AED for a service and can't even return a clean car?”Google review · February 2026
600 AED
engine check
“Worst service and staff ever, they charged me 600 AED for engine check, report came with false report ( with no engine problems)”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
Royal Swiss Auto Service Center in Al Quoz is set up for routine maintenance, inspections and repairs on luxury and electric vehicles. Customer examples include a Lamborghini Urus A/C repair and a first 5,000 km check-up with a detailed inspection. Some reviewers also mention warranty and maintenance packages, including Platinum and Diamond coverage.
The experience is inconsistent. Positive reviews describe accurate diagnosis, professional technicians, helpful communication and cars being cleaned after service. A 2023 review specifically praised regular updates and said the Diamond package covered everything needed.
Individual advisors are also credited with making appointments smoother. The main concern is reliability of the process rather than the range of work. Numerous customers report missed deadlines, unanswered calls and vehicles held for days or weeks.
One oil-only service took from Saturday until Monday, while another customer said a car spent 19 days in the workshop for an unfinished A/C and coolant repair. Warranty terms and added consumables fees also deserve careful checking before approval. If you visit, confirm the promised completion time, exactly what the warranty covers and whether washing is included.
Check warning lights, tyre pressure and the vehicle’s condition before driving away. Prices reported by customers include AED 900 for an oil change and AED 600 for an engine check, but these are not current quotes.