Lost property
The customer office has helped return phones, wallets, bags, IDs and passports left on buses.
RTA Bus Station Al Qusais - القصيص محطة حافلات
Muhaisnah
RTA Bus Station Al Qusais is a Dubai public transport hub in Muhaisnah, with buses serving routes across the city. Reviews also point to a useful customer office for recovering phones, wallets, bags and documents left on buses.
Reputation Score
4.7
★★★★★
101 ratings
Source: Google Maps
The Good Stuff
Wide routes
Customers say buses from the station reach locations across Dubai, including Al Quoz, Al Khawaneej and Bur Dubai.
24-hour recharge
Nol card recharge is reported as available around the clock, useful for early or late journeys.
Useful facilities
The station has cool waiting areas and washrooms for passengers between buses.
Less crowded
One review specifically found the station not crowded.
Tips for a Better Visit
Carry change. Bring suitable change for a Nol card recharge if possible; one passenger missed their bus while trying to change 100 AED.
Check timings. If you are returning late, check the final bus timing first: one passenger reported services before 11pm and paid for a taxi after missing one.
Report quickly. Contact the station promptly after losing something; one wallet was recovered within 30 minutes.
Use the office. For an item left on a bus, go to the Al Qusais station office or customer centre, where recovered belongings are held safely.
Expect delays. Allow extra travel time during heavy rain, when a review reported road delays and cancelled routes.
Plan the visit
Practical details
7C8M+686
Muhaisanah Second - Muhaisanah 2, Dubai
| Mon | 6:00 AM – 12:00 AM |
| Tue | 6:00 AM – 12:00 AM |
| Wed | 6:00 AM – 12:00 AM |
| Thu | 6:00 AM – 12:00 AM |
| Fri | 6:00 AM – 12:00 AM |
| Sat | 6:00 AM – 12:00 AM |
| Sun | 6:00 AM – 12:00 AM |
Common Concerns
Harsh counter
One passenger said the ticket counter response was harsh when they needed change for a 100 AED Nol card recharge, causing them to miss a bus.
Late service
A customer returning late from Satwa said they missed the bus after 11pm and needed a taxi instead.
No grocery
A review notes there is no nearby grocery, despite other reviews mentioning hypermarkets in the wider area.
DXB
LOCAL
LOCAL
The Bottom Line
RTA Bus Station Al Qusais is a practical public transport hub in Muhaisnah. You can catch buses to locations around Dubai, with reviews specifically mentioning journeys towards Al Quoz, Al Khawaneej, Bur Dubai and Al Nahda. It also has a ticket counter, Nol card recharge facilities, waiting areas and washrooms.
The station’s clearest strength is lost-property support. Customers describe getting back phones from buses 13A, 13B and 13D, as well as wallets, bags, passports, Emirates IDs and other important documents. If something disappears during a journey, the station office or customer centre is the place to check; one wallet was reportedly found within 30 minutes, while another passenger collected a passport and documents there.
That makes the office especially useful after an otherwise stressful ride. There are a few practical cautions. One passenger had a poor ticket-counter experience after trying to pay with 100 AED for a Nol recharge without change, and missed the departing bus while looking for it.
Late-night planning matters too: a review warns that buses may run only before 11pm, leaving a taxi as the fallback. Rain can also delay roads and cancel routes. A review found the station not crowded, while another noted no nearby grocery.