Metro Link
The bus station is very close to Union Metro, including access to both the Red and Green lines.
Al Rigga
RTA Bus Station Union in Al Rigga is a busy bus depot for Dubai routes and intercity journeys, including services towards Sharjah and Ajman. Its direct connection to Union Metro, plus ticketing, Nol-card top-ups and waiting facilities, makes it useful for cross-city travel.
Source: Google Maps
The bus station is very close to Union Metro, including access to both the Red and Green lines.
It handles intercity trips to places such as Sharjah, Ajman, Ras Al Khaimah and Fujairah, alongside Dubai routes.
Passengers have air-conditioned seating, clean restrooms, a customer information centre and nearby parking.
Several reviews describe staff recovering wallets, bags, passports and phones left on buses, including a wallet returned with its money and cards intact.
You can recharge an RTA Nol card at the station, useful before boarding Dubai buses or connecting to the metro.
Destination-specific bus stands and organised queues help passengers find the right departure point.
Avoid Rush. Allow extra time for E400 in the evening: one review reports a long queue between about 5 and 7pm.
Ask First. For route or ticket questions, use the enquiry or reception desk rather than guessing your platform.
Plan Access. If stairs are difficult, check the route through the station in advance; one review says lifts or escalators are not always available.
Arrive Early. Build in time to park and reach the platform, especially for busy intercity departures.
Watch Belongings. Keep your phone, wallet and bags close while travelling; although lost items were often recovered, reporting them quickly helped.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
This intercity service connects Union with Sharjah's Al Jubail Bus Station.
The X02 is an express route to Al Satwa Bus Station.
One regular traveller found the buses uncomfortable because the air-conditioning could not be switched off.
A passenger asking about the schedule at the customer happiness counter reported a rude, sarcastic response.
A mother travelling with an infant and stroller said priority seats were occupied and the driver did not ask passengers to give them up.
One late-night passenger said the bus left while she was completing an online card reload and tapping in.
The Bottom Line
Union Bus Station in Al Rigga is a practical starting point for Dubai bus travel and intercity trips. You can catch services such as E303 to Sharjah, E400 to Ajman and E700 to Fujairah, while local routes also connect with other parts of Dubai. The station sits directly beside Union Metro, where the Red and Green lines meet, so changing between bus and rail is straightforward.
The basics are covered for longer waits: reviews mention air-conditioned seating, clean restrooms, a customer information desk, ticket counters and Nol-card top-ups. There is nearby parking, and destination-specific stands make the layout easier to follow than a general roadside stop. Some reviews also mention a nearby park and food choices around the station.
Customer assistance is a notable strength. Passengers report recovering wallets containing cash and cards, bags with passports and phones, and even a laptop bag left on a bus. If something goes missing, report it promptly at the station rather than assuming it has gone for good.
There are a few practical cautions. E400 queues can be long around 5–7pm, buses may feel cold because the AC cannot be switched off, and one passenger reported a bus departing during a card reload. Priority seating was also a concern for a parent travelling with a stroller, so arrive prepared and allow a little extra time.